AIA Australia, is delighted to announce the launch of the Claims on Wheels pilot in Victoria - an innovative new service, which provides personalised, mobile claims assistance for your clients.
Claims on Wheels will be piloted in Victoria initially. If successful, the service will be rolled out to other states around Australia.
Moving away from the traditional method of claim lodgement, Claims on Wheels will take care of the claims process for your AIA Australia clients so that they can get back to taking care of themselves during their illness.
A free of charge service, Claims on Wheels provides door to door support in the face of significant health events. In a crisis, your clients will be given their own personal Claims Consultant who can assist through the claims process, and offer resources to form a support network for your client and their family linking them to the services available to help them through their journey.