Going to hospital can be a busy time, so we want to make it easier by giving you clarity on claiming. Usually the hospital will take care of claiming for things like your hospital stay and procedure costs.
Excesses or other out-of-pocket hospital costs can be paid by you directly to the hospital, either in advance or on the day of your admission.
Your medical specialists, such as your surgeon or anaesthetist, will create their own invoice. You will need to pay them directly. You can then make a claim firstly through Medicare, where you'll be given a Medicare Benefits Statement. You'll then need to provide this Statement to us so we can pay our portion of the claim.