Contact us to discover how AIA Australia could help grow your business.

At AIA Australia, we have a team of dedicated distribution support, underwriting and claims professionals. Our dream is to make Australia and New Zealand the healthiest, best protected nations in the world. We can’t do it alone. We need healthy partnerships with Advisers who share our passion for making a difference in people’s lives. Together, we can help more people live Healthier, Longer, Better Lives.

Key Contact Details

AIA Priority Protection

Department   Email Address
New Business New, replacement and increase applications and outstanding requirements
Existing Business
Policy alterations, update client details, billing changes, third party authorities, cancellations
Underwriting Occupation, pastimes and health pre-assessments See underwriting table below
Claims All new and existing claim enquiries
Remuneration Commission enquiries, new adviser codes

Website Phone Number Email Address 1800 848 254

Website Phone Number Email Address 1800 333 004

For Tailored Protection

(Previously Comminsure Protection)
Pre-assessments for increases and additions to existing cover. Review of modified policies terms e.g. loadings and exclusions.

Department Phone Number Email Address
Adviser Contact Centre 1800 805 686  
Claims (Adviser and Client) 13 10 56
Underwriting 1800 257 328
Policy alterations, cancellations and general enquiries
Replacement and increases (applications)
Replacement and increases (quotes)   AU LNB Support
Outstanding Requirements