Tap and claim on eligible extras at participating healthcare providers with your digital member card.
Your member card, on your phone
Claim on extras
Tap and claim on eligible extras at participating healthcare providers.
Track your claims
Submit a claim and quickly see where it's at - all in one place.
Check your benefits and limits
Know exactly what you’re covered for and view your remaining benefit limits.
Manage your payments
Update your payment details and manage your premium payments with ease.
Frequently Asked Questions
The AIA Health app is a simple and secure way to manage your health insurance from your phone or Apple Watch - including accessing your digital member card, submitting claims and keeping track of your cover.
Your digital member card, which you can access by downloading the AIA Health app, lets you tap and claim on eligible extras at participating healthcare providers, no physical card needed. Learn more.
Search “AIA Health Australia” in the App Store or Google Play and follow the prompts to install.
To use the app, you’ll need an iPhone running iOS 16 or later, or an Android device running Android 8.1 or later.
To use the app, you’ll need an iPhone running iOS 16 or later, or an Android device running Android 8.1 or later.
Search “AIA Health Australia” in the App Store or Google Play and tap ‘Update’ if you already have the app.
To use the app, you’ll need an iPhone running iOS 16 or later, or an Android device running Android 8.1 or later.
To use the app, you’ll need an iPhone running iOS 16 or later, or an Android device running Android 8.1 or later.
Log in using your email address and follow the prompts. If you have any trouble, our team is here to help.