Rehabilitation success story – Meet Anne!

24 October 2023 dot 2 mins read

Research shows that work is generally good for health and wellbeing, and that long-term work absence, work disability and unemployment generally have a negative impact on health and wellbeing.

Our rehabilitation consultants can help your clients through proactive, practical and solution focused support. They can assist clients in accessing the help they need to recover and to coordinate their recovery journey.

Meet Anne

Anne* was employed as a Doctor working in rural and remote Australia when she was involved in a sporting accident in Mid-2022 causing her to be unfit for her usual employment. Shortly after lodging her claim, Anne advised her Claims Assessor that she was motivated to engage in any rehabilitation that was available to her through AIA, particularly as she wanted additional support with managing her return to work.
Anne was subsequently referred to an Occupational Rehabilitation Provider in early 2023 who supported her with navigating the return-to-work process. In addition to this, Anne received education on how to manage and improve her wellbeing and was provided with self-care strategies and wellness coaching to assist her with navigating some personal difficulties she was experiencing.
After a period of 5 months of support Anne was successful in returning to work in her pre-disablement occupation. She was provided with post-placement support for a brief period by the Occupational Rehabilitation Provider to ensure that she coped with the demands of work whilst managing her recovery. Anne’s rehabilitation was subsequently closed after she expressed feeling confident with remaining at work independently.
At the culmination of the program Anne provided the below feedback:
‘She (Occupational Rehabilitation Provider) has been an amazing support and navigated me through some difficult times and I don’t think I would have gone back to work so quickly without her.  Out of everything income protection has provided, her involvement in my care was the most important.
Also pass my thanks to (claims assessor) who has also been so kind, patient and supportive”.
If you would like to find out more about our Rehabilitation services, please reach out to your Client Development Manager or Sales Support team.
*The name in this story have been changed for privacy purposes.