Update to ex-CMLA policy correspondence

ARTICLE
30 July 2024 dot 2 mins read
At AIA, we are committed to achieving net-zero carbon emissions by 2050, and as such we have an important update regarding our communication process.
As of 16 August 2024, AIA will no longer be sending financial advisers' correspondence via post for ex-CMLA (CommInsure) clients. Instead, you can conveniently access all relevant documents on the Adviser Portal.
 
The Adviser Portal offers seamless functionality and ease of use, allowing you to find copies of important materials quickly. Whether it's reports, statements, or other essential documents, everything is now accessible online.
To access the Adviser Portal, please follow these steps:
Visit the portal by clicking here
 
Log in using your credentials.
 
Navigate to the relevant section to find the documents you need.
 
Thank you for your understanding and cooperation as we transition to this more efficient process. We appreciate your continued partnership.
We're here to help.
If you have any questions please call us on 1800 805 686 between 9am to 5pm, Monday to Friday, excluding public holidays.