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  • How our team members have adjusted to the new norm

    22 June 2020


    AIA staff

    As many of us have had to adjust the way we work recently, shifting from the office to home, and having to juggle work and home commitments has led to challenges. For many the lines have been blurred, and being able to switch from one commitment to the next wasn’t easy.

    If you recently attended the Beyond Resilience webinar series and watched Dr Adam Fraser’s presentation on 3rd Space, you would have seen him discuss the importance of not bringing your work life home which leads to the idea of a 3rd space.

    We have a diverse mix of people at AIA Australia, from those who live on their own, to those who have a family to look after with children who needed to be home schooled. Each person has had to deal with their situation as best they could. Below are just some of the ways we’ve managed this time.

    Karena Cox – Client Development Associate

    I got a Maltese pup – I live by myself so I got her to help with the loneliness of isolation.

    Taking her for walks first thing in the morning, at lunch time and then after I log off helps break up my day and gets me outside for some fresh air and exercise.

    She’s also very sassy so that keeps me entertained in between meetings, phone calls and emails!

    Clio Snoxall – Client Development Manager

    I exercise frequently. Getting out at lunch for a brief walk to get some sun. Pulling out the skipping rope and skipping for 5 mins a day.

    I have frequent breaks. I purchased some indoor plants for my home office so each day I water the indoor plants and take them outside to get some sun. Taking regular 5 min tea breaks helps keep me stay motivated and prevent feeling fatigued.

    I also enjoy listening to upbeat podcasts and music throughout the day while doing emails.

    Elise Sanders – Retail Distribution Strategy and Marketing Manager

    Dressing still for the day, regardless of being at home or not. Still putting on makeup, getting dressed in work attire. Makes me feel like I have a work life and home life.

    Ensuring that I have my desk setup so I can go to work without distraction.

    Toui Phanthana – Retail Education Manager

    I gave my daughter 3 hugs a day to remind me that she is also navigating home schooling with parents working from home.

    9:00am, 12:00-1:00pm and then again at 5:00pm

    I found the 9 and 5pm gave both of us a sense of normality as I would usually give her a hug when I drop her off to school and pick her up from after school care so these times work for us. It’s like bringing the normal routine in-house during these isolation periods. And yes, I still say “have a great day at school” and “how was school today?”.

    The lunch time hug is a bonus and reminds me that I have a little person to feed at home with me, while I am busy working, I can easily forget to take a lunch break.

    My daughter always makes sure she gets her daily hugs from me.

    Karen Janes – National Client Development Associate (CDA) Manager – and her team!

    MICROSOFT TEAMS:
    Microsoft Teams has been a blessing in disguise for the CDA’s and especially myself who started to manage the team the day we were told to work from home!

    We have had more interactions with one another on a daily basis than we ever would have had in a non-COVID 19 environment. The regular interaction has been so great for morale, from sharing information to sparking ideas.

    BUDDY SYSTEM:
    The team I manage is a national one and so by nature, the CDA’s would not ordinarily pick up the phone and talk to their colleagues interstate but rather utilise their State Sales team as they are familiar with them.

    However, even though our State’s physical borders are closed, our virtual borders are well and truly open and it makes for wonderful dialogues between buddies.

    CELEBRATING MILESTONES:
    Birthdays have been hard to celebrate with loved ones due to restrictions, but they do not go unnoticed by our work family.

    Contact AIA

    1800 333 613

    PO Box 6111
    Melbourne VIC 3004

    infohub@aia.com

    AIA Global aia.com

    Contact AIA

    1800 333 613

    PO Box 6111
    Melbourne VIC 3004

    enquiries@aia.com.au

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    Copyright © 2021. AIA Group Limited and its subsidiaries or affiliates. All rights reserved. Priority Protection and Priority Protection for Platform Investors products are issued by AIA Australia Limited (ABN 79 004 837 861, AFSL 230043). AIA Vitality, a personalised, science-backed program that supports members every day to make healthier choices, is available with eligible products issued by AIA Australia. AIA Health with AIA Vitality is issued by AIA Health Insurance Pty Ltd ABN 32 611 323 034, a registered private health insurer governed by the Private Health Insurance Act 2207, Private Health Insurance Rules 2007 and the AIA Health Insurance Pty Ltd Fund Rules. The information on this website is current as at 14 January 2021 and may be subject to change. It is general information only and is not intended in any way to be financial, legal, tax, health, medical, nutritional or other advice. You should consider your own personal circumstances and needs and view the relevant product documents, fact sheets, fund rules and terms and conditions before making a decision to acquire such products. If necessary you should obtain professional advice from a financial, tax, medical or health professional. Unless expressly stated, any views or expressions of opinion (including any video content) do not represent the opinion of AIA.
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