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2019
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  • Working together to protect the risk advice industry to benefit all Australians

    24 October 2019


    summit microphone
    Damien Mu

    Damien Mu
    Chief Executive Officer (Australia and New Zealand) and Director

    CEO Message: Let’s keep working together to protect the risk advice industry and ensure a sustainable outcome to meet the growing protection needs of Australians and their families!

    aia's risk advice summit

    Last month, we held our first annual Risk Advice Summit, co-hosted by Professional Planner magazine, as a follow up to a series of roundtables on the future of risk insurance advice.

    As I noted when I opened the Summit, as an industry we can learn from the past and choose to lead and not be led.

    Four hundred advisers and advice business owners came together at the Hilton in Sydney for the Summit, with the objective of ensuring Australians continue to have access to quality and affordable advice.

    The day-long Summit focused on thought-leadership, hearing from policy makers, regulators, experts with overseas experience and real-life client and adviser stories, at a time when important changes relating to advice practices and remuneration are being considered.

    I posed the question to participants: What does a sustainable risk advice industry look like, which is able to meet the growing needs of Australians, but is also an enduring model with appropriate remuneration?

    Minister of Finance and leader of the Government in the Senate, Hon. Mathias Cormann, spoke about implementation of the Royal Commission recommendations, and indicated the government was prepared to see the LIF reforms rolled out in full and the ASIC 2021 review completed, before determining whether further adjustments may be required.

    I was pleased to hear the Minister recognise that regulation needed to balance consumer protections, competitiveness, the viability of the industry and affordable quality advice.

    Shadow Assistant Financial Services Minister Matt Thistlethwaite advised Summit attendees that the Senate committee process was the best place for industry to have its voice heard on new legislation, along with direct contact with the local electorate representatives.

    I agree that advisers are best placed to educate their local politicians about their businesses, the role they play in the community, and their concerns for the future. If you would like any information or assistance on getting involved in advocacy yourself, please get in contact with the team at AIA.

    We heard from the head of the AFA, Phil Kewin, about the need for the industry to have one message, spoken with many voices. On remuneration, Phil expressed frustration at the need for the industry to justify commissions when the general public is not complaining about them. Dante De Gori, CEO of the FPA, added that consumers should be given choice in how they pay for advice.

    On the final panel session of the day, alongside Tim Bailey from Zurich and Simon Swanson from Clearview, I made it clear that a commission ban that led to fewer consumers accessing risk advice would be a terrible outcome. This was a view strongly supported by my fellow panellists.

    The real issue we need to address is that we have a growing, under-served need for advice and protection in Australia. We need to look at what is required to support advisers and grow our advice industry to deliver better outcomes for Australians and their families.

    next steps

    As we near the end of the business and political calendar for 2019 and look to position ourselves for strong advocacy in 2020, I would urge you to work alongside AIA and industry participants to speak with a united voice on the need for a strong and valuable risk advice industry.

    There is much that we hope to do. We want to find opportunities for continuous improvement to industry practices, consumer outcomes, professionalisation and risk specialisation. We have engaged Hon. Bernie Ripoll, who was considered the “father of FOFA”, to develop policy positions for us to discuss with advisers and ultimately present to the Government.

    We want to continue to educate decision-makers and the broader community about the value of good risk advice and fit-for-purpose insurance that provides protection and peace of mind.

    And we want to help set ASIC up for success in advance of its 2021 industry review. On a panel at the Summit, Joanna Bird, ASIC’s Executive Director - Wealth Management, explained that its file reviews have commenced already, but that more needed to be done to understand and analyse the data around lapses. Let’s work together to get ASIC the information and insights it will require over the next two years.

    We will continue to play a leadership role in advocating and supporting the industry, publicly and with decision-makers.

    We thank you for your ongoing partnership and support and we seek your continued support of AIA into the future as we work together to deliver better outcomes for Australians and their families. We want to continue our strong relationship with you for many years into the future.

    Please feel free to reach out to myself, Pina Sciarrone at Pina.Sciarrone@aia.com, Kristen Lennis-Harvey at Kristen.Lennis-Harvey@aia.com, or your AIA CDM, with any feedback and questions or if you require any information.

    Damien Mu

    Contact AIA

    1800 333 613

    PO Box 6111
    Melbourne VIC 3004

    infohub@aia.com

    AIA Global aia.com

    Contact AIA

    1800 333 613

    PO Box 6111
    Melbourne VIC 3004

    enquiries@aia.com.au

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    Copyright © 2021. AIA Group Limited and its subsidiaries or affiliates. All rights reserved. Priority Protection and Priority Protection for Platform Investors products are issued by AIA Australia Limited (ABN 79 004 837 861, AFSL 230043). AIA Vitality, a personalised, science-backed program that supports members every day to make healthier choices, is available with eligible products issued by AIA Australia. AIA Health with AIA Vitality is issued by AIA Health Insurance Pty Ltd ABN 32 611 323 034, a registered private health insurer governed by the Private Health Insurance Act 2207, Private Health Insurance Rules 2007 and the AIA Health Insurance Pty Ltd Fund Rules. The information on this website is current as at 14 January 2021 and may be subject to change. It is general information only and is not intended in any way to be financial, legal, tax, health, medical, nutritional or other advice. You should consider your own personal circumstances and needs and view the relevant product documents, fact sheets, fund rules and terms and conditions before making a decision to acquire such products. If necessary you should obtain professional advice from a financial, tax, medical or health professional. Unless expressly stated, any views or expressions of opinion (including any video content) do not represent the opinion of AIA.
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