Changes to the AIA Vitality Virgin Australia Flight Benefit

There have been two recent changes to the Virgin Australia flight benefit:

1. Getaway (sale) fares are now AIA Vitality cashback-eligible. Members will see the green AIA Vitality flag appear across all fare types. In addition, the flag will appear on ALL flights to/from Los Angeles (including Delta flights) from early September 2019.
   
   
2. Members now see an alert advising they need to have completed an AIA Vitality Health Check within the last 12 months to qualify for status-based cashback. When a member is on the AIA Vitality portal booking a flight, there is an alert advising they need to have completed an AIA Vitality Health Check within the last 12 months to qualify for status-based cashback. Members need to check a box to acknowledge they have read this message before they can proceed with their flight booking. This means that members will be able to know before they book if they’re eligible for a status-based cashback.  

Learn more about the flight benefit here.

If you have any questions regarding this change, please contact the AIA Vitality Member Services team on 1800 848 254.