Tell us what you think

AIA has appointed leading market research company, Nature Research, to conduct research to better understand what Advisers and Policyholders think of AIA Australia (AIA). We have chosen to create a tracking study to get regular feedback from our key partners to make sure we are responding to the market’s changing needs.

AIA is aware of the complexity that the changing working and regulatory environment has created, and as a result, we have created a new research program that will seek feedback from both Advisers and Policyholders. 

AIA is keen to understand more about what you look for from your insurance providers, what’s important to you, and how AIA is currently performing. This survey will be a key source of information that AIA will use to make sure we meet your needs with what we can provide you.

Two waves of research will be undertaken per year with a sample of Advisers and Policyholders (non-claimants). Individuals will only be asked to participate (at most) once a year. The survey will take between 10-15 minutes to complete.