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  • AIA Australia leads the way in client rehabilitation

    24 May 2019


    Did you know that AIA offers tailored rehabilitation service for clients who have an injury, disability or health condition? We assist them to improve their wellness, return to work or seek new employment. 

    AIA’s rehab team is committed to making a difference in the lives of our customers at a time when they need it most. If your clients have an injury, disability or health condition, we can arrange for tailored rehabilitation services to help them improve their wellness, return to work or seek new employment. Our occupational rehab services can include, though are not limited to:

    • graded exercise programs;
    • wellness programs;
    • business coaching;
    • graded return-to-work programs
    • modification of work environments;
    • work-related counselling;
    • career advice and redirection;
    • re-skilling or retraining;
    • the supply of ergonomic equipment.
    restore man
    The likelihood of a swift recovery and successful return to work significantly improve with early access to effective rehabilitation and support services. The sooner a customer receives assistance, the better chance they’ll have of a successful outcome.

    For more information about our services and how our rehabilitation team can assist your clients please contact the AIA Australia claims team on (03) 9009 4850.

    You can also access these and other flyers on the Adviser Site in the marketing materials section.  

    RESTORE Program - Mental Health rehabilitation 
    RESTORE CaRe Program - Cancer rehabilitation
    RESTORE Active - Physical illness or injury rehabilitation
    Rehabilitation flyer for advisers 
    Rehabilitation flyer for clients  

    AIA Australia rehabilitation case study:

    Jane* was a 46 year old general manager when she was diagnosed with breast cancer in late 2017. After undergoing treatment for her cancer, Jane unfortunately developed post-surgery infection. She was referred to the AIAA rehab team in October 2018, who recognised that she may benefit from the rehabilitation programs. Jane was initially apprehensive about taking part in the program; though ended up agreeing to give it a go. The face to face support she received helped her deal with her fatigue, improved her endurance and gave her a routine, facilitating her recovery and assisting her on her return to wellness and her goal of returning to work. 

    restore lady

    While the exercise program helped Jane enough to return to work in a full time capacity, she ultimately chose to resign from her pre-disablement role, so that she could focus on striking a better work-life balance. Her claim was finalised in January 2019; it being concluded that Jane would benefit from engaging with an occupational rehabilitation provider who would help her with further coaching to establish a suitable return to work goal, and provide strategies for managing her employment. Jane worked with the provider to establish that she was interested in completing consulting work and together they implemented strategies that set her on a course to achieving this goal. With the assistance of the rehabilitation provider, Jane was able to secure a six week contract for consulting work, and established herself on three boards. What’s more, Jane also became involved in a local cancer survivorship EP group. At the conclusion of the program, Jane described vocational counselling as “invaluable” and indicated that she would highly recommend the rehabilitation program to anyone who found themselves in similar circumstances.

    *Names changed for privacy reasons

    Contact AIA

    1800 333 613

    PO Box 6111
    Melbourne VIC 3004

    enquiries@aia.com.au

    AIA Global aia.com

    Contact AIA

    1800 333 613

    PO Box 6111
    Melbourne VIC 3004

    enquiries@aia.com.au

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    Copyright © 2021. AIA Group Limited and its subsidiaries or affiliates. All rights reserved. Priority Protection and Priority Protection for Platform Investors products are issued by AIA Australia Limited (ABN 79 004 837 861, AFSL 230043). AIA Vitality, a personalised, science-backed program that supports members every day to make healthier choices, is available with eligible products issued by AIA Australia. AIA Health with AIA Vitality is issued by AIA Health Insurance Pty Ltd ABN 32 611 323 034, a registered private health insurer governed by the Private Health Insurance Act 2207, Private Health Insurance Rules 2007 and the AIA Health Insurance Pty Ltd Fund Rules. The information on this website is current as at 14 January 2021 and may be subject to change. It is general information only and is not intended in any way to be financial, legal, tax, health, medical, nutritional or other advice. You should consider your own personal circumstances and needs and view the relevant product documents, fact sheets, fund rules and terms and conditions before making a decision to acquire such products. If necessary you should obtain professional advice from a financial, tax, medical or health professional. Unless expressly stated, any views or expressions of opinion (including any video content) do not represent the opinion of AIA.
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