Member Benefits
Learn more about the range of benefits available to AIA Health Insurance members.
We’re here to help protect your family, your lifestyle and your future.
For Individuals
For Business
Helps protect your loved ones if you are diagnosed with a terminal illness or pass away.
A lump sum benefit if you can’t work due to injury or illness
Helps ease the financial burden should you suffer a traumatic event.
Can provide you with a monthly income if you become disabled due to injury or illness.
Plan for a more comfortable tomorrow.
AIA Vitality is a personalised, science-backed health and wellbeing program that supports you every day to make healthier lifestyle choices.
The AIA Vitality Content Hub is your go to for science-backed, health and wellbeing inspiration and advice.
We strive to assist you for all your inquiries with high touch customer service.
Contact AIA{{title}}
{{label}}Live a healthier, longer, better
life with AIA Vitality
AIA Vitality is a personalised, science-backed health and wellbeing program that supports you every day to make healthier lifestyle choices. The program incentivises you to move more, eat well and complete regular health checks.
There are two versions based on the cover you choose: AIA Vitality and AIA Vitality Starter. AIA Vitality Starter is an introductory program, with similar benefits and rewards to AIA Vitality.
AIA Vitality and AIA Vitality Starter are available with eligible AIA Health and AIA Life Insurance policies.
Download the AIA Vitality app from the App store or Google play store.
Link a compatible fitness device or app and start moving to earn AIA Vitality Points. You earn Points to move your AIA Vitality Status, from Bronze to Silver, through to Gold and Platinum.
Level up your rewards when you level up your status. and enjoy up to 20% off your premium.
Earning points contributes to your AIA Vitality Status - Bronze, Silver, Gold or Platinum. The higher your status, the greater your rewards.
The higher your Status, the greater the rewards.
Up to $500 each year in shopping vouchers
Cash back on eligible domestic and international flights and more.
GET APPLE WATCH. GET ACTIVE, GET REWARDED. Members accessing AIA Vitality on an iOS device can earn an Apple Watch Series 7 (GPS & Cellular), including a 24-month Optus Watch Plan, just by reaching weekly Active Benefits targets.
*AIA Vitality can be accessed via iOS or Android devices.
*You will need to achieve Platinum on AIA Vitality Starter to access this benefit.
Earn points by getting to know your health
See below for terms and conditions
Takes less than 10 mins
Can be done twice a year (500 points per assessment)
Complete an annual dental check
Book a health check with a pharmacy partner
Assessments completed online or via the app
Make continuous progress on your overall health and wellbeing and earn points at the same time.
12,500 steps = 100 points per day
Up to 50% discount on membership with our partners
25 points per 10 min session (requires app linking)
Via the Fitbit app
AIA Vitality Points are dependent on engagement with the program.
Please see terms and conditions below for more details.
There are two versions based on the cover you choose: AIA Vitality and AIA Vitality Starter. The rewards you're able to access vary depending upon version.
We help keep you motivated by incentivising you to make healthier choices with rewards like savings on everyday expenses and life's little luxuries, cashback on eligible flights and even discounts on your insurance premiums.
See below for terms and conditions.
AIA Vitality is available with the following life and health insurance policies.
AIA Life Insurance
Priority Protection (Life, Crisis Recovery, TPD, Income Protection)
Via a financial adviser
Life Insurance and Income Protection provided by AIA Australia
Distributed by Commonwealth Bank of Australia
Life Protect and Income Protect
MaxLife - Distributed by Bendigo Bank, Teacher’s Health, Your Wills
Life Insurance and Income Protection Insurance
RACQ
AIA Health Insurance
Bronze Hospital Essential
Bronze Plus Hospital Everyday
Silver Hospital Classic
Silver Plus Hospital Secure
Silver Plus Hospital Advantage
Silver Plus Hospital Ultimate
Gold Hospital Ultimate
Gold Hospital Elite
AIA Vitality Starter is available with the following Health and life insurance policies.
AIA Life Insurance
MyWay Life Insurance
Distributed by Commonwealth Bank of Australia
AIA Health Insurance
Basic Hospital Accident
Basic Plus Hospital Starter
We are helping people live healthier, longer, better lives.
At AIA Australia, our dream is to champion Australia to be one of the healthiest and best protected nations in the world. As a life, health and wellbeing insurer, we see the devastating impact that chronic health conditions can have on Australians and their families. A greater focus on prevention and early intervention is required to prevent conditions from developing in the first place, and to prevent existing conditions from deteriorating further. The 5590+ framework shows us that by focusing on and improving five modifiable behavioural risk factors – physical inactivity, poor nutrition, smoking, excess alcohol and our interaction with the environment – we can assist to prevent five major non-communicable diseases – cancer, diabetes, respiratory diseases, heart disease and mental health conditions and disorders.
In line with our purpose to make a difference in people’s lives, we are seeking to reimagine life and health insurance. We believe it is our social responsibility to move away from simply being a payer of claims, to partner with our customers and Australians more broadly, to help them lead healthier, longer, better lives. Our world-leading, science-backed health and wellbeing program AIA Vitality provides education and motivation for our customers to better understand their own health and to make small changes where needed to improve it.
Our Purpose
Make a Difference in People’s Lives.
Our Vision
Champion Australia and New Zealand to be the healthiest and most protected nations in the world through our Shared Value philosophy.
Operating Philosophy
Do the Right Thing, in the Right Way, with the Right People, and the Results Will come.
AIA Vitality is a world-leading, science-backed health and wellbeing program that is central to AIA Australia’s focus on helping people live healthier, longer, better lives.
The program applies behavioural economic principles to educate, empower and incentivise members to understand their health and make lifestyle changes with the aim of decreasing their risk of Non-Communicable Diseases (NCDs).