AIA announces premium waiver for flood, bushfire victims

AIA Australia has announced it will waive insurance premiums for six months for eligible policy holders affected by the devastating floods in Queensland and bushfires in Tasmania. 

AIA is one of Australia’s leading life insurance companies, protecting the health and wellbeing of more than 3.5 million Australians.  

AIA holders of Priority Protection policies in North Queensland and Tasmania who have qualified for particular Government assistance packages are eligible for the premium waiver and will also have any lost policy documents replaced. 

“At AIA, our purpose is to make a difference in people’s lives, and we are committed to supporting our customers when they need it most,” said Damien Mu, Chief Executive, AIA Australia and New Zealand. 

“We know that at times of incredible emotional and financial stress like this, every little bit helps, so we are waiving premiums for six months to assist our customers to get back on their feet.” 

AIA Australia has also written to its adviser network, to ensure advisers are aware of the assistance and can extend this offer to eligible clients. 

To access the premium waiver assistance, policy holders or their advisers are requested to email their formal Assistance Package approval documents for one of the eligible Government assistance packages to au.disasterrelief@aia.com by 11 May 2019. 

Who is eligible? 

North Queensland: AIA policy holders who have qualified for one of the following Government assistance packages:

• Australian Government - Disaster Recovery Payment

• Essential Household Contents Grant

• Structural Assistance Grant 

Tasmania: AIA policy holders who have qualified for one of the following Government assistance packages:

• Australian Government - Disaster Recovery Allowance

• Recovery and Restoration Grants:

  • Temporary Living Expenses

  • Replacement of Household Items Grant

  • Repair and Restoration Grant 

Contact:         

Sarah Phillips
AIA Australia
T: +61 498 494 791
E: Sarah.Phillips@aia.com

About AIA Australia 

AIA Australia is a leading life insurance specialist with over 46 years’ experience. With a unique customer value proposition focused on life, health and wellbeing, our purpose is to make a difference in people’s lives. 

AIA Australia offers a range of products that protect and enhance the lives of more than 3.5 million Australians. Our vision is to embrace shared value in championing Australia and New Zealand to be the healthiest and most protected nations in the world. With AIA Vitality – the world’s leading science- based health and wellbeing program – we help members to live healthier, longer, better lives. 

AIA Australia has been recognised with multiple awards, including being named ANZIIF Life Insurance Company of the Year (2017, 2015, 2013, 2012). 

Further information at http://www.aia.com.au/.