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  • AIA announces premium waiver for flood, bushfire victims

    Melbourne, Australia, 18 February 2019


    Six-month premium waiver as part of assistance package

    AIA Australia has announced it will waive insurance premiums for six months for eligible policy holders affected by the devastating floods in Queensland and bushfires in Tasmania. 

    AIA is one of Australia’s leading life insurance companies, protecting the health and wellbeing of more than 3.5 million Australians.  

    AIA holders of Priority Protection policies in North Queensland and Tasmania who have qualified for particular Government assistance packages are eligible for the premium waiver and will also have any lost policy documents replaced. 

    “At AIA, our purpose is to make a difference in people’s lives, and we are committed to supporting our customers when they need it most,” said Damien Mu, Chief Executive, AIA Australia and New Zealand. 

    “We know that at times of incredible emotional and financial stress like this, every little bit helps, so we are waiving premiums for six months to assist our customers to get back on their feet.” 

    AIA Australia has also written to its adviser network, to ensure advisers are aware of the assistance and can extend this offer to eligible clients. 

    To access the premium waiver assistance, policy holders or their advisers are requested to email their formal Assistance Package approval documents for one of the eligible Government assistance packages to au.disasterrelief@aia.com by 11 May 2019. 

    Who is eligible? 

    North Queensland: AIA policy holders who have qualified for one of the following Government assistance packages:

    • Australian Government - Disaster Recovery Payment

    • Essential Household Contents Grant

    • Structural Assistance Grant 

    Tasmania: AIA policy holders who have qualified for one of the following Government assistance packages:

    • Australian Government - Disaster Recovery Allowance

    • Recovery and Restoration Grants:

      • Temporary Living Expenses

      • Replacement of Household Items Grant

      • Repair and Restoration Grant 


    Contact:         

    Sarah Phillips

    AIA Australia
    T: +61 498 494 791
    E: Sarah.Phillips@aia.com

    About AIA Australia 

    AIA Australia is a leading life insurance specialist with over 46 years’ experience. With a unique customer value proposition focused on life, health and wellbeing, our purpose is to make a difference in people’s lives. 

    AIA Australia offers a range of products that protect and enhance the lives of more than 3.5 million Australians. Our vision is to embrace shared value in championing Australia and New Zealand to be the healthiest and most protected nations in the world. With AIA Vitality – the world’s leading science- based health and wellbeing program – we help members to live healthier, longer, better lives. 

    AIA Australia has been recognised with multiple awards, including being named ANZIIF Life Insurance Company of the Year (2017, 2015, 2013, 2012). 

    Further information at http://www.aia.com.au/. 

    Contact AIA

    1800 333 613

    PO Box 6111
    Melbourne VIC 3004

    infohub@aia.com

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    PO Box 6111
    Melbourne VIC 3004

    infohub@aia.com

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    Copyright © 2021. AIA Group Limited and its subsidiaries or affiliates. All rights reserved. Priority Protection and Priority Protection for Platform Investors products are issued by AIA Australia Limited (ABN 79 004 837 861, AFSL 230043). AIA Vitality, a personalised, science-backed program that supports members every day to make healthier choices, is available with eligible products issued by AIA Australia. AIA Health with AIA Vitality is issued by AIA Health Insurance Pty Ltd ABN 32 611 323 034, a registered private health insurer governed by the Private Health Insurance Act 2207, Private Health Insurance Rules 2007 and the AIA Health Insurance Pty Ltd Fund Rules. The information on this website is current as at 1 April 2021 and may be subject to change. It is general information only and is not intended in any way to be financial, legal, tax, health, medical, nutritional or other advice. You should consider your own personal circumstances and needs and view the relevant product documents, fact sheets, fund rules and terms and conditions before making a decision to acquire such products. If necessary you should obtain professional advice from a financial, tax, medical or health professional. Unless expressly stated, any views or expressions of opinion (including any video content) do not represent the opinion of AIA.
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