Link Google Health (Fitbit) to AIA Vitality

How to link Google Health (Fitbit) to AIA Vitality

You can connect your Google Health (Fitbit) account to AIA Vitality through your phone's health platform, allowing eligible activity data to be shared with AIA Vitality. Ensure you have an active AIA Vitality membership and a Google Health (Fitbit) account before you begin.

For iPhone: Connect Google Health (Fitbit) via Apple Health

Step 1 Enable Google Health (Fitbit) Access to Apple Health

  • Open the Google Health (Fitbit) app.
  • Tap your Profile icon.
  • Select Partner apps.
  • Follow the prompts to connect Google Health (Fitbit) with Apple Health.
  • Enable the categories of data you want Google Health (Fitbit) to share.

Step 2: Connect Apple Health to AIA Vitality

  • Open the AIA Vitality app.
  • Tap Account.
  • Select Connected Apps & Devices.
  • Tap Apple Health.
  • Follow the prompts to grant AIA Vitality access to your Apple Health activity data.

Step 3: Sync Your Activity

  • Ensure activity from your Google Fitbit device has synced to the Google Health (Fitbit) app.
  • Confirm the activity is visible in Apple Health.
  • Apple Health will then share eligible activity data with AIA Vitality.

Step 4: Verify the Connection

  • In the AIA Vitality app, navigate to Account > Connected Apps & Devices.
  • Check that Apple Health is connected.
  • Verify a recent sync date is displayed.

For Android: Connect Google Health (Fitbit) via Health Connect

Step 1: Set up Health Connect

  • Download and install Health Connect by Android from the Google Play Store (if not already installed).
  • Open Health Connect and complete the setup process.

Step 2: Connect Google Health (Fitbit) to Health Connect

  • Open the Google Health (Fitbit) app.
  • Tap your Profile icon.
  • Select Health Connect.
  • Turn on data sharing.
  • Allow Google Health (Fitbit) to write activity data to Health Connect, including:
    • Steps
    • Workouts
    • Distance
    • Active minutes
    • Heart rate (where supported)

Step 3: Connect Health Connect to AIA Vitality

  • Open the AIA Vitality app.
  • Tap Account.
  • Select Connected Apps & Devices.
  • Tap Health Connect.
  • Follow the prompts and grant AIA Vitality access to read your Health Connect data.

Step 4: Sync Your Activity

  • Open the Google Health (Fitbit) app and ensure your Google Fitbit device has synced successfully.
  • Confirm your recent activity is visible in Google Health (Fitbit).
  • Health Connect will then make this data available to AIA Vitality.

Step 5: Verify the Connection

  • In the AIA Vitality app, go to Account > Connected Apps & Devices.
  • Confirm Health Connect is shown as connected.
  • Complete a short activity and check that it appears in AIA Vitality after syncing.

During high demand periods, it can take up to 48 hours to sync your Google health (Fitbit) data to the AIA Vitality app and for any eligible AIA Vitality Points you’ve earned to appear on your Points Statement.

Activity Not Appearing in AIA Vitality?

  • Check that the activity is visible in the Google Health (Fitbit) app first.
  • Confirm your Google Fitbit device has successfully synced with the Google Health (Fitbit) app.
  • Ensure all required permissions are enabled in Health Connect or Apple Health.
  • Verify that AIA Vitality remains connected to your health platform.
  • Try opening Google Health (Fitbit) and performing a manual sync.

Points Not Showing?

  • During high-demand periods, eligible points can take up to 48 hours to appear in your AIA Vitality Points Statement.
  • A Google Health (Fitbit) account can only be linked to one AIA Vitality account at a time.

 

Official Google Health (Fitbit) support

Google Health (Fitbit) Support

Learn how to make the most of your Google Fitbit device and everything you need to know about your Google Health (Fitbit) account.