ESG - Our commitments to society

Our shared-value approach means that we put our efforts into projects and interventions that benefit not only our customers and our business, but society more broadly.

Our social contribution to ESG

We are a purpose-led organisation, focused on making a difference in people’s lives. As an insurer, our number one role is to help people when they need us most – when they make a claim. We believe we have a social responsibility, underpinned by a shared-value approach, to help people improve their health.

Shared Value

AIA Australia has a strong shared value strategy, which means the work we do benefits our customers, delivers value to society at large, and contributes to the sustainability of life insurance. We're proud to be a founding member of The Shared Value Project – which was established in 2014 as the peak body for promoting shared value in Australia.
 
Our demonstrated commitment to drive improved health outcomes for all Australians, as well as our ongoing contributions to improve the life insurance industry, makes us a leader in the Australian life insurance industry.

Community Volunteering

AIA Australia recognises the importance of giving back to the communities in which we live and work. We’re proud to provide eligible employees with one day of paid Community Volunteer Leave per year, where employees can spend the day helping one of our volunteer partners.
 
We also provide emergency response leave and paid blood donor leave to employees donating with the Australian Red Cross Blood Service.
 
AIA’s Community Volunteer partners include:

Diversity, Equity, Inclusion & Belonging

At AIA Australia, we embrace diversity. We know to achieve our purpose of making a difference in people's lives, we need a team that represents and understands the needs of the customers and partners we help. Our people are our greatest strength, and we empower our team members to have meaningful careers by fostering a diverse, inclusive and supportive culture. Our culture is anchored to our Operating Philosophy of Doing the Right Thing, in the Right Way, with the Right People.

Focuses & partnerships

Some of the not-for-profit organisation we have partnered with so far.

Ending Loneliness Together

A training module has been transformed into an interactive, online version. It is ready to be rolled out to AIA clients and other organisations. It is expected that over 10,000 employees will be educated about the effects of loneliness over the next 12 months.

Baker Heart and Diabetes Institute

The Baker Heart and Diabetes Institute is Australia’s only medical research institute dedicated to tackling heart disease and diabetes – two of the biggest health challenges facing our community. Their work spans prevention, diagnosis, and treatment, and they collaborate closely with government, industry, and communities to drive better health outcomes. Ultimately, their mission is to reduce death and disability from cardiovascular disease, diabetes, and other health related disorders.

Ovarian Cancer Research Fund

Each year 1054 women and girls die from ovarian cancer in Australia, so the team developed the concept of “Club 1054”, a program attracting 1,054 companies to commit to annual, quarterly or monthly contributions of $1054 each.

A deeper dive into ESG at AIA Australia

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Our awards

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Our board & executive

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