AIA Health has partnered with Universal Practice to bring eligible AIA Health members exclusive access to a personalised Virtual Physiotherapy program – tailored to your needs, 100% online, and just $25 (RRP $145).
What’s included with Universal Practice
For only $25 (RRP $145), you’ll receive:
Virtual Physiotherapy Appointment with a qualified physiotherapist
One Virtual Physiotherapy Program tailored to youAccess to exclusive Body Mapping TechnologyEvidence-based custom exercise and treatment plansHow to sign up and begin your journey
Join Universal Practice’s Virtual Physiotherapy Platform.
Eligible AIA Health members with Good 50% Back Extras pay just $25 – AIA Health will cover the rest if:
- You have Physiotherapy included in your Extras cover
- You have served relevant waiting periods
- Have at least $120 remaining on your Physiotherapy cover limits1
Note
1If you have less than $120 remaining under your physiotherapy cover limits AIA Health will contribute an amount equal to your remaining physiotherapy limit. You will need to pay the remaining out of pocket balance.
1If you have less than $120 remaining under your physiotherapy cover limits AIA Health will contribute an amount equal to your remaining physiotherapy limit. You will need to pay the remaining out of pocket balance.
Meet with one of Universal Practice’s qualified physiotherapists online.
They’ll assess your needs and recommend a tailored program using Body Mapping Technology to track your movement and technique in real time.
Access your custom rehab program anytime, anywhere.
Includes mobility, strength, and recovery exercises – plus ongoing support and progress tracking to help you reach your goals.
Frequently asked questions
Access to one $25 Virtual Physiotherapy Program with Universal Practice is only available to AIA Health members on Good 50% Extras. This includes all members on your policy. If you have this level of Extras cover you need to make sure you have served the relevant waiting periods and have limits remaining on your Physiotherapy cover for AIA Health to pay the remaining $120.
If you have less than $120 remaining under your physiotherapy cover limits, then you will need to pay the remaining out of pocket balance.
You’ll receive for $25 (RRP $145):
- Virtual Physiotherapy Appointment with a qualified physiotherapist
- One Virtual Physiotherapy Program tailored to you
- Access to exclusive Body Mapping Technology
- Evidence-based custom exercise and treatment plans
It’s a digital tool used by Universal Practice to assess your movement and technique in real time. It helps your physiotherapist provide accurate feedback and tailor your treatment plan.
Yes – if you meet the eligibility criteria, AIA Health will cover the remaining $120 of the program cost. You’ll only pay $25 upfront.
Yes, $120 will be deducted from your physiotherapy limits. If you have less than $120 remaining on your physiotherapy limits, AIA will only deduct that amount, and you will need to pay the additional out of pocket costs.
No referral is needed. You can sign up directly and begin your online consultation with a Universal Practice physiotherapist.
The program is suitable for a range of needs including:
- Injury recovery
- Post-surgery rehabilitation
- Chronic pain management
- Mobility and strength improvement
Program duration varies depending on your needs. Your physiotherapist will guide you through a personalised plan and provide ongoing support.
Our partnership with Universal Practice aims to improve access to physiotherapy treatment which can often be restricted by cost, time and/or location. The Universal Practice Virtual Physiotherapy Program uses technology as an enabler connecting you with the right care wherever you are, and making it accessible, personalised, and effective.
In person physiotherapy treatment is still an important part of pain management and recovery and is recommended if available to you.
This service is confidential, and no data is shared with AIA Health other than a count of the number of participants who use the service. Universal Practice customer data is stored in Australia in accordance with the relevant privacy legislation requirements. You can access Universal Practice’s Privacy Policy here.