At AIA Health, we recognise how important mental health support is. That’s why we’ve partnered with Online Psychologists Australia to provide our members access to My Psychologist – a convenient psychologist service designed to support you from the comfort of your own home.
Your mental health is important
What is My Psychologist?
My Psychologist is a psychologist service available online that caters to all mental health needs. Each session is led by an experienced general or clinical psychologist supporting you and your family members who are 13 years or older.
As an AIA Health member, you’ll benefit from:
- A $60 discount on each session
- The option to use your mental health benefit (if you hold Extras cover) to reduce out-of-pocket costs. The benefit paid will vary depending on your level of Extras cover.
Alternatively, if you have a Mental Health Care Plan through a GP referral, you may be eligible to receive up to 10 Medicare-subsided sessions annually. Please note, you can only claim through Medicare or through your private health insurance cover for each session.
Why use My Psychologist
Help when you need it
See a certified psychologist within 7 days
Exclusive member discount
$60 discount off the standard pricing for psychology services with AIA Health discount code: AIAHealth
Support for your family
Offer is extended to immediate family members who are 13 years or older.
Appointment pricing
With cost being ranked as one of the top three barriers to seeking help, we’re offering AIA Health members a more affordable option with My Psychologist.
| Psychologist Type | My Psychologist Standard Rate | After $60 AIA Health member discount | Medicare Rebate* | Potential out-of-pocket cost |
|---|---|---|---|---|
| General Psychologist | $218.00 | $158.00 | $98.95 | $59.05 |
| Clinical Psychologist | $247.05 | $187.05 | $145.25 | $41.80 |
*If you have an Extras cover, you can choose to make an Extras claim for your session as a mental health benefit. The benefit paid will vary depending on the level of Extras you hold with your health fund. Please refer to your Extras product fact sheet to view your benefit amount.
Please note, you can claim either the Medicare rebate or against your Private Health Insurance Extras cover per session – not both.
Why should you seek psychological support?
Taking care of your mental health is one of the most important things you can do for yourself and those around you. Here’s why seeing a psychologist can help you:
1. Safe environment to explore your thoughts, feelings and worries
Having a safe space to talk and be truly listened to can make a big difference. Psychologists provide a confidential and non-judgemental space to express your thoughts and feelings with expert guidance.
2. Empower yourself with the right tools
Working with a psychologist gives you practical strategies to manage stress, anxiety, and emotional challenges. These tools help you feel more grounded, confident, and in tune with your emotions. By strengthening your coping skills and emotional resilience, you're better prepared to navigate life’s ups and downs.
3. It impacts more than just you
Mental health challenges don’t exist in isolation. They can affect your relationships, your work, and the people who care about you. Seeking support helps you and those around you navigate life more smoothly.
4. Improve your overall health
Good mental health contributes to better physical health, improved relationships, and a greater sense of well-being – helping you live a healthier, longer, better life.
How to access My Psychologist
To book an appointment with a psychologist, visit the dedicated Online Psychologists Australia page below and follow these simple steps:
- Select Book Online and choose from one of the many psychologists available.
- Select Book an appointment and then AIA My Psychologist – AIA Access Code Required.
- Select your preferred date and time and enter your details. Once prompted, enter the AIA Health discount code (AIAHealth) to receive the discounted session.
Frequently Asked Questions
This service is accessible by visiting www.onlinepsychologist.com.au/aia and following the steps below:
- Select Book Online and choose from one of the many psychologists available.
- Select Book an appointment and then AIA My Psychologist – AIA Access Code Required.
- Select your preferred date and time and enter your details. Once prompted, enter the AIA Health discount code (AIAHealth) to receive the discounted session.
AIA Health members receive an exclusive $60 discount off the standard rate using the discount code: AIAHealth. Once the discount code is applied, a general psychologist rate is $158.00, and a clinical psychologist rate is $187.05.
If you hold an AIA Health Extras policy, you can choose to use your mental health benefit to cover part of the remaining out-of-pocket costs (rebate amount will vary depending on your level of Extras cover). Alternatively, if you have a Mental Health Care Plan via GP referral, you can receive up to ten Medicare-rebated sessions per year.
You can only claim a rebate through either AIA Health or Medicare for each session, not both.
No. You can only claim through Medicare or through your private health insurance cover for each session.
The benefit paid will depend on your level of Extras cover. Please check your Product Fact Sheet or contact AIA Health to check how much you will get back.
Yes, My Psychologist is available to all AIA Health members. If you hold an AIA Health hospital cover and no extras, you will still be eligible for the $60 discount and Medicare rebate.
A Mental Health Care Plan allows you to access up to 10 Medicare-rebated sessions with a qualified mental health professional each calendar year.
To get a Mental Health Care Plan, you will need a referral from your General Practitioner. Simply book an appointment with your GP, and your doctor will assess your symptoms, ask you questions, and determine whether you're eligible for a plan.
AIA Health has partnered with Online Psychologist Australia to provide all AIA Health members access to My Psychologist, an online psychologist service that caters to all mental health needs.