My Psychologist

Supporting your members and their mental health

At AIA Australia we understand the importance of timely mental health support, which is why we've partnered with Online Psychologists Australia, to bring you My Psychologist.
With 1 in 5 Australians experiencing mental illness in any year [1] the unprecedented demand for qualified psychological services has surpassed available supply, leaving many Australians without the mental health support they need when they need it. 
Go to Video Transcription
Duration 1 minute
Michelle Olaithe from Online Psychologist Australia

What is My Psychologist?

My Psychologist is an online psychologist service that caters to all mental health needs. Each session is led by an experienced general or clinical psychologist supporting your members and their family members who are 13 years or older.
 
The service provides timely access to a registered psychologist, and with a Mental Health Care Plan, they can access ten sessions at a reduced fee.

Benefits of My Psychologist

Timely

See a psychologist within 7 days

Affordable

With a Mental Health Care Plan, members can access the service for $60*

Support

Support is extended to family members who are 13 years or older
*A Mental Health Care Plan through a General Practitioner allows up to 10 sessions per calendar year. Each session will be $60.
With the current average wait times to see a psychologist exceeding 3-6 months [2], access to a virtual psychologist ensures your members can get the help they need sooner]. The Australian Psychological Society National Schedule of Suggested fees for 2024-2025 has the standard rate for 46-60 minute consultation fee of $311[3] and notes that cost is one of the top three barriers to seeking support [4].
 
With cost being ranked as one of three barriers to seeking help, our partnership provides your membes with an affordable option.

Why should members seek psychological support?

Second most claimed event

AIA’s second most claimed event for income protection and total and permanent disability in 2023 for Group members was mental health claims [5]

1.
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Second most claimed event

AIA’s second most claimed event for income protection and total and permanent disability in 2023 for Group members was mental health claims [5]

1.
Likelihood of seeking help

30% of people living with a mental health condition were unlikely to seek support from anyone [6]

2.
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Likelihood of seeking help

30% of people living with a mental health condition were unlikely to seek support from anyone [6]

2.
Is it a serious enough?

24% think their problem isn’t serious enough [6]. However, without the right support this could lead to greater impacts later.

3.
3
Is it a serious enough?

24% think their problem isn’t serious enough [6]. However, without the right support this could lead to greater impacts later.

3.
Who does it affect?

Doesn’t just affect the person. It impacts those around them.

4.
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Who does it affect?

Doesn’t just affect the person. It impacts those around them.

4.
Support tools

Develop tools to help support mental health

5.
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Support tools

Develop tools to help support mental health

5.
Overall health

Better mental health can positively impact overall health

6.
6.
Overall health

Better mental health can positively impact overall health

6.
The industry has seen the impacts of poor mental health, and as one of our leading claimable events, we believe in supporting your members so they can live healthier, longer, better lives. 

How to access My Psychologist

My Psychologist is available to all your AIA members, and their families. To book an appointment with a psychologist they can visit the dedicated Online Psychologists Australia page. Seeing a psychologist is easy.
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  • Your clients can select Book Online and choose from one of the many warm and caring psychologists available.
  • Select Book an appointment and then AIA My Psychologist – AIA Access Code Required.
  • Enter in their special AIA Access Code – AIAGroup
  • Select their preferred date and time and enter their details. Once prompted, they will enter the relevant AIA Access Code to ensure the session is discounted. 

Supporting Materials

A part of AIA Embrace

AIA Embrace is our award-winning, holistic wellbeing ecosystem of world-class programs and partnerships designed to support everyday health and wellbeing at every stage of life's journey.
 
Through programs like My Psychologist, we’re continuing to add further support for members. These partnerships and programs provide education and access to early treatment to prevent Australians from becoming chronically unwell and empower us to do more than just protect members when things go wrong.

For further support

Contact your AIA Client Development Manager for more information.
Recommendation Prompt

Recent webinar

We recently had Michelle Olaithe from My Psychologist host a webinar introducing the partnership between AIA Australia and Online Psychologists Australia. If you missed it, we recorded the session for you to watch in your own time.
My Psychologist webinar

References

  1. https://www.aihw.gov.au/mental-health/overview/prevalence-and-impact-of-mental-illness
  2. 1 in 3 psychologists are unable to see new clients, but Australians need help more than ever | APS (psychology.org.au).  
  3. https://psychology.org.au/psychology/about-psychology/what-it-costs
  4. https://psychology.org.au/insights/aps-member-poll-shows-cost-remains-the-biggest-bar#:~:text=This%20is%20consistent%20with%20the,top%20three%20barriers%20to%20care.
  5. 2023 AIA Australia claims data
  6. https://www.beyondblue.org.au/about/media/media-releases/new-beyond-blue-data-shows-one-in-three-people-with-a-mental-health-condition-are-without-support