Skip to main content
  • Individuals
    • Individuals
    • Business
    • Adviser
    • Financial Wellbeing
    • About us
    • Contact us
    • Claims
    • AIA Vitality Member Login
  • Search
  • AIA Australia
  • Health Insurance
    • Member Benefits
    • Member Login
    • Get a quote
    • Make a claim
  • Life Insurance
    • Life Cover
    • Total and Permanent Disablement
    • Crisis Recovery
    • Income Protection Core
    • Business Expenses
    • Make a claim
    • Medix
  • Retirement & Investment
    • Guaranteed Annuities
    • Investment Growth Bond
    • Unit Prices
  • AIA Vitality
    • Partners and Rewards
    • Already a member? Login
  • Content Hub
    • Move Well
    • Plan Well
    • Eat Well
    • Think Well
  • Help & Support
    • Making a Claim
    • Forms & Documents
    • Policyholder Information
    • Complaints process
    • Contact AIA
    • Customer feedback
    • COVID-19
AIA
  • Individuals
  • Business
  • Adviser
  • Financial Wellbeing
  • About us
  • Contact us
  • Claims
  • AIA Vitality Member Login
  • Health Insurance

    Health Insurance

    Cover that protects and rewards.

    • Member Benefits

      Learn more about the range of benefits available to AIA Health Insurance members.
    • Member Login

      Existing members login here to your online account.
    • Get a quote

      Ready to get started?
    • Make a claim

      Get help with making a claim.
  • Life Insurance

    Life Insurance

    We’re here to help protect your family, your lifestyle and your future.

    For Individuals

    For Business

    • Life Cover

      Helps protect your loved ones if you are diagnosed with a terminal illness or pass away.

    • Total and Permanent Disablement

      A lump sum benefit if you can’t work due to injury or illness
    • Crisis Recovery

      Helps ease the financial burden should you suffer a traumatic event.
    • Income Protection Core

      Can provide you with a monthly income if you become disabled due to injury or illness.
    • Business Expenses

      May assist to pay expenses of your business if you cannot work due to injury or illness.
    • Make a claim

      Get help with making a claim.
    • Medix

      Personal Medical Case Management.
  • Retirement & Investment

    Retirement & Investment

    Plan for a more comfortable tomorrow.

    • Guaranteed Annuities

      Can provide you with a regular, guaranteed income stream throughout your retirement.
    • Investment Growth Bond

      Also known as an insurance bond, it offers a tax-effective way to invest for the future and is flexible enough to suit a wide range of needs.
    • Unit Prices

      Find unit prices for a range of superannuation and investment products.
  • AIA Vitality

    AIA Vitality

    AIA Vitality is a personalised, science-backed health and wellbeing program that supports you every day to make healthier lifestyle choices.

    • Partners and Rewards

      Learn more about our partners and rewards.
    • Already a member? Login

      Check your AIA Vitality Status and get access to the tools you need to help improve your health.
  • Content Hub

    Content Hub

    The AIA Vitality Content Hub is your go to for science-backed, health and wellbeing inspiration and advice.

    • Move Well

      Find your further when it comes to exercise and fitness.
    • Plan Well

      Tools and support for your future, because a good tomorrow starts today.
    • Eat Well

      Care for your body with food that makes you feel good.

    • Think Well

      Tools and information to help you cultivate a healthy frame of mind.

  • Help & Support

    Help & Support

    We strive to assist you for all your inquiries with high touch customer service.

    Contact AIA
    • Making a Claim

      Get help with making a claim.
    • Forms & Documents

      A selection of forms and other important product related documents.

    • Policyholder Information

      Useful information for policyholders.
    • Complaints process

      If you have a complaint, we'll do our best to resolve the situation.
    • Contact AIA

      How to get in contact with us.
    • Customer feedback

      Let us know how we're doing.
    • COVID-19

      How we are responding.

  • Search
  • Contact Us
    • Call Us

      Open: 8am to 6pm, AEST Mon - Fri
    • Find an adviser
About AIA
Prev
Back to Top

  • {{title}}

    {{label}}

    • Our Journey

    AIA Australia is part of the AIA Group, the largest independent publicly listed pan-Asian life insurance group – with a presence in 18 markets across the Asia-Pacific region. Established in 1919, AIA has been serving millions of people and generations of families all around the Asia-Pacific region for over a century. In 1972, the first Australian office was established in Melbourne on St Kilda Road. Since then we have grown significantly. Today we have offices across the country and our team of committed and passionate people assist more than 3.8 million Australians with their life and health insurance needs. A lot of our success is a testament to our strong partnering philosophy and capability, quality product suite and our emerging proposition of life, health and wellbeing.

    Here’s our story so far.

    1972

    Established the first Australian office in Melbourne

    1989

    Expanded our footprint to Perth, followed by Brisbane, Adelaide and Sydney offices.

    1996

    AIA Australia launched Priority Life and Priority Protection to the multi-agent and broker market.

    1999

    Launched Woman’s SmartCover, a breast cancer product to cater specifically for women. The first in the Australian market.

    2014

    • Became a founding member of the Shared Value Project, the peak body for advancing the adoption of shared value in the Asia Pacific.
    • Launched AIA Vitality, a science-backed wellness program that helps people get healthier by rewarding healthy choices.
    • Launched RESTORE, a voluntary wellness and work readiness programme that looks beyond treatment.

    2016

    AIA Australia held the first AIA Vitality 4490 Summit. The event brings together industry stakeholders to discuss ways to collaborate and find innovative solutions to drive better health outcomes.

    2017

    Launched a new kind of health insurance that incorporates AIA Vitality.

    2018

    Launched Claims on Wheels. An industry-first free service, providing door-to-door support to customers in the face of significant health events.

    2019

    A significant milestone in AIA Australia history as we welcomed our CommInsure colleagues to the AIA family upon the successful execution of the Joint Cooperation Agreement with the Commonwealth Bank of Australia.

    2020

    Launched AIA Health Insurance.

    2021

    CommInsure Life was integrated into AIA Australia.

    AIA Health Insurance

    AIA Health Insurance is our new suite of health insurance products. Launched in March 2020, AIA Health Insurance offers affordable private health insurance options, focused on customer’s unique situations and needs.

    Welcome CommInsure

    In November 2019 we welcomed CommInsure Life into the AIA family, marking the beginning of a 25-year strategic distribution agreement with the Commonwealth Bank of Australia (CBA). This agreement, alongside the support of all our valued corporate partners, financial advisers and affinity partners, will help us deliver on our promise to help millions more Australians live healthier, longer, better lives.

    ONELIFE

    Whether it’s your first foray into fitness or your gruelling third month of marathon training, AIA’s OneLife is your ultimate support team. OneLife gives you the information and guidance you need to move well, think well, eat well and plan well. Your questions answered, inspirational stories and science-backed advice.

    Contact AIA

    Choose your preferred way to receive information and support

    Contact AIA

    Choose your preferred way to receive information and support

    Help and support

    Make a claim

    Frequently asked questions

    Customer feedback

    Complaints process

    Whistleblower disclosure

    Forms and documents library

    Target Market Determinations

    Explore AIA

    AIA Vitality

    Health insurance

    Life insurance

    OneLife

    About AIA

    Careers

    Our people

    Our commitments

    Media centre

    Our awards

    FSC commitment

    Help and support

    Make a claim

    Frequently asked questions

    Customer feedback

    Complaints process

    Whistleblower disclosure

    Forms and documents library

    Target Market Determinations

    explore Aia

    AIA Vitality

    Health insurance

    Life insurance

    Retirement & investment

    Content Hub

    about AIA

    Careers

    Our people

    Our commitments

    Media centre

    Our awards

    FSC commitment

    Copyright © 2021. AIA Group Limited and its subsidiaries or affiliates. All rights reserved. Priority Protection and Priority Protection for Platform Investors products are issued by AIA Australia Limited (ABN 79 004 837 861, AFSL 230043). AIA Vitality, a personalised, science-backed program that supports members every day to make healthier choices, is available with eligible products issued by AIA Australia. AIA Health with AIA Vitality is issued by AIA Health Insurance Pty Ltd ABN 32 611 323 034, a registered private health insurer governed by the Private Health Insurance Act 2007, Private Health Insurance Rules 2007 and the AIA Health Insurance Pty Ltd Fund Rules. The information on this website is current as at 1 April 2021 and may be subject to change. It is general information only and is not intended in any way to be financial, legal, tax, health, medical, nutritional or other advice. You should consider your own personal circumstances and needs and view the relevant product documents, fact sheets, fund rules and terms and conditions before making a decision to acquire such products. If necessary you should obtain professional advice from a financial, tax, medical or health professional. Unless expressly stated, any views or expressions of opinion (including any video content) do not represent the opinion of AIA.
    Terms of Use | Privacy