Entry Age
(next birthday)
[B21] Content Hub Hero Banner and its carousel
[D11] Card Carousel
[L11] Featured Perks
[DM41] Dynamic Media Carousel
[L45] Timeline Event & Carousel
[L21C] Action card
[L21A] Content card
[L21B] Promotion card
[L21D] Product card
Global [Z39b] Social Media Share
11 years
Expiry Age
(policy anniversary prior to)
100 years
You can buy this via a
Financial Adviser
Enquiries and Feedback
At AIA Financial Wellbeing, we want to make sure your experience with us is professional and positive. However we know sometimes things can go wrong and when they do, we want to know about it and we want to help you.
If you’d like to contact us to make a complaint, please use the web form below to get in touch with our Complaints specialists. Our Complaints Policy details how we handle and resolve customer complaints, and the complaint handling process so you understand what happens next. It also outlines our commitments to you, our customers.
How you can make a complaint
There are many ways you can lodge a complaint. Please select the option most convenient for you:
- Email Us
complaintsAFW@aia.com
- Mail Us
Attention : AIA Financial Wellbeing
Address : PO BOX 6051 MELBOURNE VIC 3004
- Contact your Financial Adviser
- Contact your Policy provider
- Complete the form below and we will get in touch with you.
Complaint Advocate / Representative
Should you wish for someone to act on your behalf in making a complaint, such as an advocate or representative, they are also welcome to contact us using the channels listed on this page
For privacy reasons, we may need your consent to discuss your circumstances with them.
If you are unhappy with our final response please view the complaints policy via the link above to find the relevant external body you can contact regarding your complaint.
Complaint Form
2 min + guided meditation
2 min + guided meditation
5 min + guided meditation
5 min + guided meditation
10 min guided meditation
15 min guided meditation
Body acceptance
Daily morning meditation with Marika
Detach from overthinking
Developing self worth
Digestion pre meal meditation
Feeling enough
Gratitude for your body
Gratitude for your body
Learning to trust yourself
Letting go of the day before sleep
Managing uncertainty
Morning meditation for positive energy
Overwhelm tightness in the chest
Permission to rest
Releasing morning anxiety
Releasing perfectionism