We believe it is important that our customers can maintain life insurance cover even when facing times of financial difficulty. Eligible life insurance policyholders in affected locations who qualify for an Australian Government Disaster Relief Payment will be able to receive a premium waiver of up to three months.
Life insurance products distributed by our partners such as CBA, RACQ, RAC and Bendigo Bank and issued by AIA / Colonial Mutual Life Assurance. Call 1800 333 613.
Loan protection products (Consumer Credit Insurance) which covers home loans and personal loans and are issued by AIA / The Colonial Mutual Life Assurance (Consumer Credit Insurance on Credit Cards is not included). Call 133 982.
Life insurance products sold through a financial adviser and issued by AIA. For example, Priority Protection – Call 1800 333 613.
Life insurance products sold through a financial adviser and issued by Colonial Mutual Life Assurance. For example, Tailored Protection – Call 131 056.
If you’re an eligible life insurance customer and would like to apply for our Flood Assistance Package, please contact us in line with the above by 15 January 2023.
This premium waiver offer does not apply to automatic policies held in a superannuation fund or corporate schemes.
If you are a life insurance customer who has been impacted by the flooding but are unsure whether your policy is eligible for assistance, please contact us on 1800 333 613 or 131 056 ex-CommInsure customers) between 9am-5pm, Monday to Friday (AEST/AEDT). You can also email us at firstname.lastname@example.org and we can see how we can help.