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Get a quote online

Compare our products and get cover quickly by signing up online.

Call us

Between 8am–6pm (AEST/AEDT), Mon to Fri, excluding public holidays.

Book a call

Request a call from one of our experts at a time that suits you.

Get a quote online

Compare our products and get cover quickly by signing up online.

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How do I earn Vitality points?

Download this easy to follow guide on how to reach Silver Status.

Read more about How do I earn Vitality points?

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AIA Financial Wellbeing helping clients
Claims video: Caitlin's story

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ARTICLE

Power of social connection and its importance for mental wellbeing
4 min read
2
ARTICLE

Things you need to know about getting health insurance
4 min read
3
ARTICLE

All or Something give yourself some credit
4 min read
1
ARTICLE

Power of social connection and its importance for mental wellbeing

4 min read
2
ARTICLE

Things you need to know about getting health insurance
4 min read
3
ARTICLE

All or Something give yourself some credit
4 min read
1

Join

AIA Vitality and AIA Vitality Starter are available with eligible AIA Health and AIA Life Insurance policies.

2

Get the app

Download the AIA Vitality app from the App store or Google play store.

3

Start on Bronze Status

Link a compatible fitness device or app and start moving to earn AIA Vitality Points. You earn Points to move your AIA Vitality Status, from Bronze to Silver, through to Gold and Platinum.

4

Enjoy the rewards

Level up your rewards when you level up your status and enjoy up to 20% off your premium, depending on your insurance product.

AIA Vitality rewards

A science-backed health and wellbeing program rewarding your healthy behaviour.

80% back on Extras

Get up to 80% back on out-of-pocket expenses.

100% refund

Get a 100% refund of your hospital excess when you hold a policy for at least 6 months.

Additional 10% back

Get an additional 10% back on your Extras* (eligible products only).

Award Winning

ProductReview.com.au's best health insurer 2022 & 2023.

Don’t re-serve waiting periods

Continuity of cover

30-day cooling off period

Email us

  1. Leave us a message and your contact details
  2. Email us at au.customerresolutions@aia.com
  3. Our team will reply to your email / organise a call back

Mail us

AIA Australia,
PO Box 6111,
Melbourne VIC 3004

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Duration 2:10

We are always finding ways to make your claim process as effortless as possible.

Average application time
5 mins
Claim approval time
3 days
Claim settlement Ratio
99%