Communication is a necessity when dealing with a potentially life-changing diagnosis. Not only does the situation affect you, but it also impacts those close to you.
Joel recommends seeking support from two networks: professional and personal. “Your professional support network would include your doctors, specialists, psychologists and others,” he explains. “They’ll give you specific and detailed information and you can talk to them about your concerns or fears in a neutral environment – because sometimes you need that level of professionalism. You want to be sure the information you’re receiving is reliable, and the person listening isn’t going to judge you.”
A service like Medix can also help round out your professional network. “Medix is an additional layer of support for the patient – but we’re in no way replacing their treating doctor,” Joel says. By creating a platform for collaboration between different specialists and your treating doctor, Medix can ensure you’re getting the best quality care. They also offer a personal case mentor and a 24/7 service centre, as well as emotional support resources,
Beyond this, Joel also recommends seeking support from a secondary personal support group, but he notes that they should be relied on for emotional support only – rather than medical advice. “Your personal group would include your family, friends and other support groups that include people [in] similar circumstances. These networks are incredibly helpful in alleviating stress and anxiety.”
While support networks are useful, Joel says that ultimately, you still need to prepare yourself to undergo treatment. “There has to be a balance between receiving the support you need and being strong on your own,” he says. “Some people need more support than others, and that's absolutely fine. There’s no one-size-fits-all solution.”