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  • Policyholder Information

    • 2022
    • 2021
    • 2020
    • 2019
    • 2018
    • 2017
    • 2016
    • 2015
    • 2014
    • 2013 and prior

    Cashback Flexi

    • Significant Event Notice
      April 2022 Download PDF >

    Priority Protection

    • Product Disclosure Statement
      June 2022 Download PDF >
    • Product Disclosure Statement
      February 2022 Download PDF >
    • Policy Enhancement Summary
      June 2022 Download PDF >
    • Policy Enhancement Summary
      February 2022 Download PDF >

    DPM PROFESSIONAL INSURANCE PORTFOLIO

    • Product Disclosure Statement
      August 2022 Download PDF >
    • Policy Enhancement Summary
      August 2022 Download PDF >

    Priority Protection

    • Product Disclosure Statement
      November 2021 Download PDF >

    • Product Disclosure Statement
      September 2021 Download PDF >

    • Product Disclosure Statement
      May 2021 Download PDF >

    • Product Disclosure Statement
      April 2021 Download PDF >

    • Product Disclosure Statement
      January 2021 Download PDF >
    • Policy Enhancement Summary
      November 2021 Download PDF >

    • Policy Enhancement Summary
      September 2021 Download PDF >

    • Policy Enhancement Summary
      May 2021 Download PDF >

    • Policy Enhancement Summary
      April 2021 Download PDF >

    TOTAL CARE PLAN, INCOME CARE, INCOME CARE PLUS AND INCOME CARE PLATINUM

    • Product Disclosure Statement
      September 2021 Download PDF >

    • Product Disclosure Statement
      April 2021 Download PDF >

    DPM PROFESSIONAL INSURANCE PORTFOLIO

    • Product Disclosure Statement
      November 2021 Download PDF >

    • Policy Enhancement Summary 
      November 2021 Download PDF >

    Priority Protection

    • Product Disclosure Statement
      October 2020 Download PDF >

    • Policy Enhancement Summary
      October 2020 Download PDF >
    • Product Disclosure Statement
      April 2020 Download PDF >

    TOTAL CARE PLAN, INCOME CARE, INCOME CARE PLUS AND INCOME CARE PLATINUM

    • Product Disclosure Statement
      August 2020 Download PDF >

    • Product Disclosure Statement
      April 2020 Download PDF >

    Priority Protection

    • Product Disclosure Statement
      December 2019 Download PDF >

    • Policy Enhancement Summary
      May 2019 Download PDF >

    AIA Vitality

    • Premium Adjustment Rules
      Download PDF >

    TOTAL CARE PLAN, TOTAL CARE PLAN SUPER, SMSF PLAN, INCOME CARE, INCOME CARE PLUS AND INCOME CARE PLATINUM

    Important Note: The SPDS and PDS bundle dated 1 November 2019, is only for use for customers who take out a new replacement policy on or after 1 April 2020. Otherwise, you should refer to the original PDS, Policy Document and any subsequent notices issued to you.
    • Product Disclosure Statement
      November 2019 Download PDF >

    Priority Protection

    • Product Disclosure Statement
      July 2018 Download PDF >

    • Policy Document
      July 2018 Download PDF >
    • Superannuation Policy Document
      July 2018 Download PDF >

    • Policy Enhancement Summary
      July 2018 Download PDF >

    Priority Protection For Platform Investors

    • Product Disclosure Statement
      July 2018 Download PDF >

    • Policy Enhancement Summary
      July 2018 Download PDF >

    AIA Vitality

    • Premium Adjustment Rules
      July 2018 Download PDF >

    TOTAL CARE PLAN, TOTAL CARE PLAN SUPER, SMSF PLAN, INCOME CARE, INCOME CARE PLUS AND INCOME CARE PLATINUM

    Important Note: The SPDS and PDS bundle dated 1 November 2019, is only for use for customers who take out a new replacement policy on or after 1 April 2020. Otherwise, you should refer to the original PDS, Policy Document and any subsequent notices issued to you.
    • Product Disclosure Statement
      September 2018 Download PDF >

    Priority Protection

    • Product Disclosure Statement
      December 2017 Download PDF >

    • Policy Document
      December 2017 Download PDF >

    • Superannuation Policy Document
      December 2017 Download PDF >

    • Policy Enhancement Summary
      December 2017 Download PDF >

    • Product Disclosure Statement
      November 2017 Download PDF >

    • Superannuation Policy Document
      November 2017 Download PDF >
    • Product Disclosure Statement
      July 2017 Download PDF >

    • Product Disclosure Statement
      April 2017 Download PDF >

    • Policy Document
      April 2017 Download PDF >

    • Superannuation Policy Document
      April 2017 Download PDF >

    Priority Protection For Platform Investors

    • Product Disclosure Statement
      December 2017 Download PDF >

    • Policy Enhancement Summary
      December 2017 Download PDF >
    • Product Disclosure Statement
      July 2017 Download PDF >

    • Product Disclosure Statement
      April 2017 Download PDF >

    DPM Professional Insurance Portflio

    • Policy Enhancement Summary
      Download PDF >

    TOTAL CARE PLAN, TOTAL CARE PLAN SUPER, SMSF PLAN, INCOME CARE, INCOME CARE PLUS AND INCOME CARE PLATINUM

    Important Note: The SPDS and PDS bundle dated 1 November 2019, is only for use for customers who take out a new replacement policy on or after 1 April 2020. Otherwise, you should refer to the original PDS, Policy Document and any subsequent notices issued to you.
    • Product Disclosure Statement
      September 2017 Download PDF >

    • Product Disclosure Statement
      April 2017 Download PDF >

    Priority Protection

    • Product Disclosure Statement
      December 2016 Download PDF >

    • Policy Document
      December 2016 Download PDF >
    • Superannuation Policy Document
      December 2016 Download PDF >

    • Policy Enhancement Summary
      December 2016 Download PDF >

    Priority Protection For Platform Investors

    • Product Disclosure Statement
      December 2016 Download PDF >

    • Policy Enhancement Summary
      December 2016 Download PDF >

    AIA Vitality

    • Premium Adjustment Rules
      December 2016 Download PDF >

    TOTAL CARE PLAN, TOTAL CARE PLAN SUPER, SMSF PLAN, INCOME CARE, INCOME CARE PLUS AND INCOME CARE PLATINUM

    Important Note: The SPDS and PDS bundle dated 1 November 2019, is only for use for customers who take out a new replacement policy on or after 1 April 2020. Otherwise, you should refer to the original PDS, Policy Document and any subsequent notices issued to you.
    • Product Disclosure Statement
      November 2016 Download PDF >

    Priority Protection

    • Policy Document
      November 2015 Download PDF >

    • Superannuation Policy Document
      November 2015 Download PDF >

    • Policy Document
      May 2015 Download PDF >
    • Superannuation Policy Document
      May 2015 Download PDF >

    • Policy Enhancement Summary
      May 2015 Download PDF > 

    AIA Vitality

    • Premium Adjustment Rules
      November 2015 Download PDF >

    Priority Protection

    • Policy Document
      December 2014 Download PDF >

    • Superannuation Policy Document
      December 2014 Download PDF >

    • Policy Enhancement Summary
      December 2014 Download PDF >

    • Product Update Notice
      August 2014 Download PDF >

    • Superannuation Policy Document
      July 2014 Download PDF >
    • Policy Document
      May 2014 Download PDF >

    • Benefit Notice Summary
      April 2014 Download PDF >

    • Policy Document
      March 2014 Download PDF >

    • Superannuation Policy Document
      March 2014 Download PDF >

    • Policy Enhancement Summary
      March 2014 Download PDF >

    Priority Protection For Platform Investors

    • Benefit Summary Notice
      August 2014 Download PDF >

    AIA Vitality

    • Premium Adjustment Rules
      August 2014 Download PDF >

    TOTAL CARE PLAN, TOTAL CARE PLAN SUPER, SMSF PLAN, INCOME CARE, INCOME CARE PLUS AND INCOME CARE PLATINUM

    Important Note: The SPDS and PDS bundle dated 1 November 2019, is only for use for customers who take out a new replacement policy on or after 1 April 2020. Otherwise, you should refer to the original PDS, Policy Document and any subsequent notices issued to you.
    • Product Disclosure Statement
      May 2014 Download PDF >

    Cashback flexi

    • Product Disclosure Statement
      June 2009 Download PDF >

    • Policy Document
      June 2009 Download PDF >


    Priority Protection

    • Policy Enhancement Summary 
      June 2013 Download PDF >

    • Policy Enhancement Summary 
      May 2012 Download PDF >

    • Policy Enhancement Summary 
      December 2011 Download PDF >

    • Policy Enhancement Summary 
      February 2011 Download PDF >

    • Policy Enhancement Summary
      May 2010 Download PDF >

    • Policy Enhancement Summary
      December 2009 Download PDF >
    • Policy Enhancement Summary
      June 2009 Download PDF >

    • Policy Enhancement Summary
      December 2008 Download PDF >

    • Policy Enhancement Summary
      February 2008 Download PDF >

    • Policy Enhancement Summary 
      April 2007 Download PDF >

    • Policy Enhancement Summary
      June 2006 Download PDF >

    DPM Professional Insurance Portflio

    • Policy Enhancement Summary
      December 2012 Download PDF >

    • Policy Enhancement Summary
      June 2010 Download PDF >

    • Policy Enhancement Summary
      June 2006 Download PDF >

    TOTAL CARE PLAN, TOTAL CARE PLAN SUPER, INCOME CARE, AND INCOME CARE PLUS

    Important Note: The SPDS and PDS bundle dated 1 November 2019, is only for use for customers who take out a new replacement policy on or after 1 April 2020. Otherwise, you should refer to the original PDS, Policy Document and any subsequent notices issued to you.
    • Product Disclosure Statement
      August 2013 Download PDF >

    • Total Care Plan Policy Document
      November 2011 Download PDF >

    • Total Care Plan Super Policy Document
      November 2011 Download PDF >

    • Income Care Policy Document
      November 2011 Download PDF >

    • Income Care Plus Policy Document
      November 2011 Download PDF >

    • Income Protection Policy Addendum
      November 2011 Download PDF >

    • Total Care Plan Policy Document
      October 2010 Download PDF >

    • Total Care Plan Super Policy Document
      October 2010 Download PDF >

    • Income Care Policy Document
      October 2010 Download PDF >

    • Income Care Plus Policy Document
      October 2010 Download PDF >

    • Income Protection Policy Addendum
      October 2010 Download PDF >

    • Life Protection Policy Addendum
      October 2010 Download PDF >

    • Total Care Plan Policy Addendum
      November 2008 Download PDF >

    • Income Care Policy Addendum
      November 2008 Download PDF >

    • Income Care Plus Policy Addendum
      November 2008 Download PDF >
    • Income Protection Policy Addendum
      November 2008 Download PDF >

    • Life Protection Policy Addendum
      November 2008 Download PDF >

    • Total Care Plan Policy Addendum
      March 2008 Download PDF >

    • Total Care Plan Super Policy Addendum
      March 2008 Download PDF >

    • Income Care Policy Addendum
      March 2008 Download PDF >

    • Income Care Plus Policy Addendum
      March 2008 Download PDF >

    • Income Protection Policy Addendum
      March 2008 Download PDF >

    • Life Protection Policy Addendum
      March 2008 Download PDF >

    • Total Care Plan Policy Addendum
      April 2007 Download PDF >

    • Total Care Plan Super Policy Addendum
      April 2007 Download PDF >

    • Income Care Policy Addendum
      April 2007 Download PDF >

    • Income Care Plus Policy Addendum
      April 2007 Download PDF >

    • Income Protection Policy Addendum
      April 2007 Download PDF >

    • Life Protection Policy Addendum
      April 2007 Download PDF >

    Things you should know

    For replacement policies requiring underwriting please use:

    • The PDS dated September 2021, for a new replacement policy outside super (including when exercising a Continuation option or Option to convert) i.e. Total Care Plan or an Income Care Range policy, or
    • The 011119 SPDS for a new replacement policy inside super, i.e. Total Care Plan Super or SMSF plan policy.

    Important notes:

    • Please refer to your original PDS or Policy Document issued for any other changes to an existing policy requiring underwriting, where a replacement policy is not required.
    • If special conditions, exclusions or loadings apply to your policy, upgraded features and benefits may not be available to you.
    • Improved terms and conditions don’t apply in respect to any pre-existing conditions that existed at the time the improvement took place.
    • Only improvements apply to you. If improvements apply to you we have communicated these to you by letter. Please refer to the improvements we communicated to you (if applicable).
    • Policy upgrades only apply to policies starting on or after 1 July 1997. For policies starting before that date, the upgrades don’t apply and you need only refer to the policy document we sent you when you took out your policy.
    • If you have any questions, please contact your adviser or the customer service centre on 13 10 56 between 9 am and 5 pm (AEST/AEDT), Monday to Friday.
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    Copyright © 2021. AIA Group Limited and its subsidiaries or affiliates. All rights reserved. Priority Protection and Priority Protection for Platform Investors products are issued by AIA Australia Limited (ABN 79 004 837 861, AFSL 230043). AIA Vitality, a personalised, science-backed program that supports members every day to make healthier choices, is available with eligible products issued by AIA Australia. AIA Health with AIA Vitality is issued by AIA Health Insurance Pty Ltd ABN 32 611 323 034, a registered private health insurer governed by the Private Health Insurance Act 2007, Private Health Insurance Rules 2007 and the AIA Health Insurance Pty Ltd Fund Rules. The information on this website is current as at 1 April 2021 and may be subject to change. It is general information only and is not intended in any way to be financial, legal, tax, health, medical, nutritional or other advice. You should consider your own personal circumstances and needs and view the relevant product documents, fact sheets, fund rules and terms and conditions before making a decision to acquire such products. If necessary you should obtain professional advice from a financial, tax, medical or health professional. Unless expressly stated, any views or expressions of opinion (including any video content) do not represent the opinion of AIA.
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