Member Benefits
Learn more about the range of benefits available to AIA Health Insurance members.
We’re here to help protect your family, your lifestyle and your future.
For Individuals
For Business
Helps protect your loved ones if you are diagnosed with a terminal illness or pass away.
A lump sum benefit if you're no longer able to work due to an injury or illness.
Helps ease the financial burden should you suffer a traumatic event.
Can provide you with a monthly income if you become disabled due to injury or illness.
AIA Vitality is a personalised, science-backed health and wellbeing program that supports you every day to make healthier lifestyle choices.
The AIA Vitality Content Hub is your go to for science-backed, health and wellbeing inspiration and advice.
We strive to assist you for all your inquiries with high touch customer service.
Contact AIAWe’re here to help in a time of crisis.
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{{label}}Helping our members in this extraordinary time
We are collectively facing a serious global and national health and economic challenge with COVID-19. As your health insurer, we want you to know that your health and wellbeing is our priority and we are here to support you and your family.
Changes we are making to support you
Cover Extension and Tele-consultations will be available until 30 September 2020 to help you maintain your health and wellbeing throughout the COVID-19 restrictions. We will continue to review the need for these additional benefits as the year progresses.
*To be eligible for Cover Extension you must have held an AIA Health Insurance policy for a minimum of 2 weeks. For services eligible for Tele-consultations you must have served the applicable waiting period for that service under your policy.
If you are experiencing financial hardship
If you are experiencing financial stress because of COVID-19, we can help find a solution that will suit your individual needs and cover. Please call us on 1800 333 004 and one of our Member Services Team representatives will talk to you about options during this time.
Your physical and emotional wellbeing is more important than ever at times like these and AIA Vitality – provided with your Health Insurance cover – is an excellent way for you to help manage these. AIA Vitality can provide tools to help you keep up your physical activity while at home or outside, and will reward you with points each day. Online health checks and mental wellbeing online assessments can help you to better understand your health. We hope that looking after your health and wellbeing remains part of your daily routine.
As things evolve, we will continue to keep you informed of support that we can offer. Remember, our Member Services Team is here to help you so call us on 1800 333 004 Monday to Friday 8am to 6pm or email us at health.memberservices@aia.com.au.