In 2024, AIA paid out over $1.794 billion in insurance claims through its Group insurance channel, helping more than 28,500 members across Australia. On average, that’s about $34 million in claims paid each week. This financial support is crucial during times of illness, injury, or loss.
Of the total, most claims were for Income Protection ($660 million), followed by Total and Permanent Disability (TPD) claims ($644 million), and Death claims ($490 million).