Submit a claim and quickly see where it’s at – all in one place.
Track your claims
Check your benefits and limits
Know exactly what you’re covered for and view your remaining benefit limits.
Manage your payments
Update your payment details and manage your premium payments with ease.
Your member card, on your phone
Tap and claim on eligible extras at participating healthcare providers with your digital member card – available now on Android devices.
Coming soon – Digital member card for Apple devices
Your digital member card is coming to Apple devices soon.
Frequently Asked Questions
The AIA Health app is a simple and secure way to manage your health insurance from your phone - including submitting claims, keeping track of your cover and managing your premium payments.
Your digital member card, which you can access by downloading the AIA Health app, lets you tap and claim on eligible extras at participating healthcare providers, no physical card needed. Learn more.
The digital member card is currently available for Android devices, with availability for Apple devices coming soon.
The app gives you access to your digital member card*, so you can tap and claim on eligible extras.
* The digital member card is currently available for Android devices, with availability for Apple devices coming soon.
Search “AIA Health Australia” in the App Store or Google Play and follow the prompts to install.
To use the app, you’ll need an iPhone running iOS 16 or later, or an Android device running Android 8.1 or later.
To use the app, you’ll need an iPhone running iOS 16 or later, or an Android device running Android 8.1 or later.
Search “AIA Health Australia” in the App Store or Google Play and tap ‘Update’ if you already have the app.
To use the app, you’ll need an iPhone running iOS 16 or later, or an Android device running Android 8.1 or later.
To use the app, you’ll need an iPhone running iOS 16 or later, or an Android device running Android 8.1 or later.
Log in using your email address and follow the prompts. If you have any trouble, our team is here to help.
With the AIA Health app you can access your digital member card*, submit and track claims, check your benefits and limits, manage your premium payments, and update your personal details.
*The digital member card is currently available for Android devices, with availability for Apple devices coming soon.