AIA Careers

Be the difference

Join our family of M.A.D. today!

Corporate HQ Melbourne, not so corporate after all.

The AIA difference

Many companies claim to be different, but at AIA, we live and breathe it. Being different is who we are, what we believe and how we empower Australians to take small steps to lead healthier, longer, better lives, every day.

At AIA Australia, we want to partner with our customers rather than just being a payer of claims. No longer focusing on sickness, we also focus on health. No longer just on life but on living. The best way to live with vitality is to live positively each day. When you are healthier, you can do more, experience more, live more.

These are some of the first small steps we’re taking in making our big dream of championing Australia to be the healthiest and best protected nation in the world become a reality.

We want to be an important part of people’s everyday health and wellbeing - including yours. 

Work with us and together we will establish an environment that will support you to work flexibly in a way that fits with you, your life and your lifestyle.

If you want to make a difference (M.A.D.) in people’s lives, then we’re committed to helping you enjoy a healthy, fulfilling career at AIA.

AIA is different

Are you?

Working with Purpose

Our Promise

At AIA we’re making a promise. It’s a promise that is at the heart of everything we do and drives every decision that we make. It’s a promise to help people live Healthier, Longer, Better Lives.

Building a truly healthy culture starts with shared values and common purpose. Our inspirational dream, alongside our promise unites us in performing as a team but feeling like a family. Therefore it's important we find people who share common values and are driven - regardless of where they sit within the organisation - to help us on our journey in making that dream a reality.

If you want to be a part of helping people live better every single day, then AIA has the environment for you!

Recharge days

Putting your wellbeing first with four additional days of leave each year to allow you to recharge.

Rewards and Recognition

We recognise and celebrate those who make a difference.

Employee discounts

As an AIA family member, enjoy discounts on life and health insurance.

AIA Vitality

Free AIA Vitality membership so that you can know your health, improve your health and enjoy the rewards.

Volunteer day

Supporting you to give back to your community in ways that matter to you.

Salary continuance

Support and protection should you be unable to work due to injury or sickness.

Tailored development

Helping you enjoy a healthy and fulfilling career, specific to your own goals and aspirations.

Inspirational leaders

Leadership that embraces the true meaning of inspiration and innovation.

Flexible working

The environment and freedom to deliver your best - flexible working that suits you.

Making a difference:

It starts with you

Our purpose at AIA is to make a difference in people’s lives. If you work at AIA, that difference starts with you.

Together we have the opportunity to help millions of people live a Healthier, Longer, Better Life - and for that dream to happen we need you.

Be the difference

Join AIA today

Building a healthy culture

What makes AIA different

Working towards a better tomorrow

Become part of helping make a generational impact through the work we do together.

Challenge the status-quo

Better living starts with better thinking. And better thinking starts when you focus on a better way for all.

A healthier career starts here!

Because when you are healthier, you get more out of life. You can do more. Experience more. And live more

Your difference is our difference.

At AIA we champion individuality because our difference starts with each and every one of our incredible people.

Job areas

Where do you fit?

At AIA Australia different areas of the business work together to enhance the outcomes for our customers in the products and services that we offer.

We safeguard AIA Australia's financial wellbeing by ensuring our products are well designed and suitably priced. We also analyse business performance to ensure proper management of the insurance policies in-force, while maintaining adequate reserves, reinsurance and capital levels to fulfil our obligations to policyholders.

We set the standard for excellence in life insurance in Australia by delivering life products, solutions and services that anticipate and meet our clients’ needs. We do this by providing exceptional support and service to our Partners that creates mutual loyalty and contributes in a positive way to the wellbeing of Australians.

We are more than just a life insurer. We partner with our super funds and corporate clients to develop tailored solutions that focus on caring for their members and employees.

We safeguard AIA Australia’s financial interests through effective financial controls, timely and accurate management information and insightful financial analysis to support and drive the business forward.  We are also responsible for all external reporting including statutory and regulatory filings.

We partner with the business to attract and retain the best people through: workforce planning, proactive talent acquisition, organisational culture and employee engagement, performance management and capability building, and rewards and recognition.

We manage policyholders’ assets and corporate assets to maximise risk-adjusted investment returns. In addition, we support Product Strategy functions in the development of competitive products by providing input on investment instruments and markets.

We help AIA Australia to engage in a meaningful manner with customers and other stakeholders. We ensure the consistency of AIA Australia’s messaging across all channels, design marketing campaigns to manage customer advocacy and experience, and use data insights to make key business decisions.

Partnership Distribution delivers simple and affordable Direct Life insurance solutions through partnerships with Banks and other Financial Institutions, Member-based Organisations, Direct Insurance Providers, Superannuation Funds and Retail Advisers.

We provide effective and objective oversight of the risks faced by the Group and give assurance to management and the Board that the risks are being managed satisfactorily. Our work helps the Board to maintain an international standard of corporate governance.

We provide a range of support services to our policyholders, employees, agents and other distribution partners. We help maintain AIA Australia’s daily operations and technology platforms, handle customer enquiries, and deliver business innovation across our business.

The Legal Department works closely with the business and Group Office to meet its dual key objectives of providing accurate, commercial and timely legal services in support of business objectives, and to identify, minimise and manage legal risk. 

Underwriting & Claims Development are responsible for overseeing and setting the overall underwriting and claims risk management for both Retail Services and Group Operations. This entails setting the underwriting and claims guidelines, conducting audits, being involved in product development and training and development for our underwriters and claims assessors.

If you want to make a difference

If you want to thrive at work

If you want to be part of the change

Then we want to hear from you

Have any questions? 

For all recruitment enquiries please reach out directly using the contact details located at the bottom of all our job adverts.
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