We want Australians to take comfort in the knowledge that we are there when they need us most. There are no exclusions for COVID-19 in any of our policies.
We will consider all applications for insurance based on individual circumstances and disclosures.
Applicants who have been diagnosed with COVID-19 will be considered for cover upon full recovery with no complications.
For applicants who have returned from any overseas country or have been in contact with someone confirmed to have COVID-19, we will wait until they have met the isolation period requirements imposed by the Australian Government, and ensure that they have not tested positive for COVID-19 prior to issuing cover.
As this is a rapidly evolving situation, we will continue to monitor developments and determine whether we need to adjust our approach to assessing applications, to ensure that we provide the best possible outcomes in all instances.
If you have any further questions regarding AIA Australia’s underwriting position during this time, please contact your State Underwriting team.