Here’s some key information about our range of products.
Priority Protection provides a selection of cover options to cater for a broad range of insurance needs.
The Priority Protection for Platform Investors product provides your clients with a selection of plans to cater for all their life insurance needs.
Our science-backed health and wellness program. Keep your business growing with AIA Vitality.
We’ve got a team of experts to help you develop and grow your business.
Our claims philosophy is simple - helping people when they need it most.
Use our specialist resources to grow your business and your client base.
We have developed some tools to help you optimise your business growth.
Tools, resources and documents you need to look after your clients.
Our technical page will help you self-educate on key advice areas.
We've partnered with leading industry experts to provide you with specialist tools and exclusive offers.
We’re here to help answer any queries – big or small.
Meet the people who will help you grow your business.
Contact your state underwriting team for support and queries.
Contact details for our Claims team and find out more on how to make a claim for your clients.
We strive to assist you for all your enquiries with high touch customer service.
Log in to our adviser site to manage your client documents all in one place.
Open: 8am to 6pm EST Mon - Fri
Find contact details for our claims team and information on how to make a claim.
One of our most commonly asked questions. At AIA Australia, we make sure that every claim that should be paid, is paid. And quickly too. To make a claim, simply follow these 3 easy steps.
Call AIA Australia's Claims Team on 1800 333 613 (select option 2), or email us at firstname.lastname@example.org
To make sure your enquiry is handled as efficiently as possible, please have the following information available:
• Your client’s policy number
• Details of the injury or sickness
• Date of the injury or date of the sickness being diagnosed
• Your contact details
We’ll send you the claim forms your client needs by email, mail or fax within 24 hours. If your client purchased their cover via a super fund, you’ll need to contact the Super Fund directly.