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    • Priority Protection

      Priority Protection provides a selection of cover options to cater for a broad range of insurance needs.
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      The Priority Protection for Platform Investors product provides your clients with a selection of plans to cater for all their life insurance needs.
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      Our science-backed health and wellness program. Keep your business growing with AIA Vitality.
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      Health insurance that gives back. myOwn offers your clients up to 70% back on extras from recognised providers up to annual limits with AIA Vitality bundled so they can be rewarded for healthy habits.
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      We pay all valid claims as quickly as possible and deliver certainty to your clients when they need it most.
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    • We're Quick With Claims

    Our philosophy is about paying valid claims in a timely manner, assessing each one on its merits and being genuine in our approach.

    Andrew's story

    Andrew and his wife were expecting their first child when Andrew injured his back. Watch how his income protection cover helped his family, and AIA Vitality motivated him during his recovery.

    Ross' story

    Ross was diagnosed with prostate cancer – watch how his Financial Adviser helped him through his claims journey, helping him to enjoy his retirement.

    Richard's story

    Richard’s story shows how insurance gives you peace of mind when you and your family need it most.

    Craig’s Story

    Craig is a trauma surgeon who was diagnosed with MS. Watch Craig’s story and see how his relationship with his Financial Adviser, together with his Income Protection policy, has provided him with the financial security to continue with his drive and passion to teach and help others.

    Caitlin's Story

    Caitlin’s story showcases the power of protection for families during times of need. Watch Caitlin’s inspirational story, from leukaemia diagnosis, through treatment and back to wellness, as told to our Chief Retail Insurance Officer, Pina Sciarrone.

    Adam's Story

    Watch Adam’s story of his motorbike accident, and how having income protection insurance helped him get back on his feet.

    Pasquale’s Crisis Recovery Claim Testimonial

    Thanks to the efficient assessment and expertise of the AIA Claims team and the support of his Financial Adviser, the fast payment of Pasquale’s Crisis Recovery Insurance claim meant that Pasquale could continue to support his wife and two young children by keeping his business and household expenses paid when he experienced a heart attack and was unable to work.

    OUR CLAIMS PHILOSOPHY

    When one of your clients has to make a claim, it’s a challenging time for them.  The one thing they need from their insurer is knowing their claim will be paid, and promptly.  We handle each claim with the sensitivity and professionalism your clients deserve.

    And we’re quick.  Our claims are designed to pay all valid claims as quickly as possible and to deliver certainty to your clients when they need it most.

    Find out more on how to make a claim.

    Rehabilitation – taking care of your clients

    We do more than just pay claims.  We can offer your clients access to one of the largest and most experienced rehabilitation teams within the life insurance industry.

    Returning to work can be one of the best forms of treatment, and we can assist with specialised rehabilitation services at the right time in the recovery journey.  At AIA Australia our service focuses on occupational rehabilitation – assisting people returning to work and wellness after illness or injury.

    Find out more on our Rehabilitation Services

    Making A Billion Dollar Difference

    In 2016, the total claims paid to AIA Australia policyholders was $1,156,677,931. That equates to $4,589,992 paid on average each working day.

    Contact AIA

    1800 333 613

    Level 6, 509 St Kilda Road Melbourne VIC 3004

    Contact AIA

    1800 333 613

    Level 6, 509 St Kilda Road Melbourne VIC 3004

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    Copyright 2017, AIA Group Limited and its subsidiaries. All rights reserved. AIA Vitality is available with eligible Priority Protection and Priority Protection for Platform Investors products issued by AIA Australia Limited (ABN 79 004 837 861, AFSL 230043). This information is of a general nature only and has been prepared without taking into account factors like your objectives, financial situation or needs. Before making any decision you should consider the appropriateness of the information, having regard to these factors. Before purchasing such products, view the PDS and terms and conditions available at www.aia.com.au and consider if it’s right for you. The content of this information is current as at 20 January 2017 and may be subject to change.
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