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Part 9
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    IMPORTANT UPDATE

    We’re pleased to advise that the transfer of AIA Australia Limited's (AIAA) superannuation and investments business to Resolution Life Australasia Limited (Resolution Life) under Part 9 of the Life Insurance Act 1995 (Cth) is now complete.

    What does the scheme mean for you?

    This website provides important information about the upcoming proposed transfer of AIA Australia Limited's (AIAA) Superannuation and Investments business to Resolution Life Australasia Limited (Resolution Life)

    You can find the complete list of products transferring to Resolution Life in the Scheme Summary and at the link below. If your product isn't listed below, your policy will not be impacted as a result of the transfer. 

    HOW YOU MANAGE YOUR POLICY OR PRODUCT MAY CHANGE

    You may see our bank account name change to Resolution Life Australasia. This is a name change only.

    There will be no changes to payment amounts, however there may be some changes to payment references and you may be required to update your bank account details. You can find out whether you are required to take any action at the link below.



    YOUR POLICY OR PRODUCT TERMS AND CONDITIONS MAY CHANGE

    If confirmed, the Scheme will allow Resolution Life to make changes to some policies. These changes will be effective when the Scheme is confirmed by the Court and will have no adverse impact on policyholders.

    You can find out whether your policy is impacted and how it is impacted at the link below.



    Branding updates

    Subject to the Scheme's approval, all policyholder communications will change to Resolution Life's branding. All products will be rebranded at the transfer date.

    You may also notice a change to the reference that appears on your bank statements.

    Questions and feedback


    Policy holders

    AIAA
    Please call 1800 879 078 or
    +61 2 8365 9141 (if calling from overseas)

    Resolution Life
    Phone: 133 731

    Advisers

    If you’re an adviser and have questions about the Scheme, please call us on 1800 879 078 (between 9 am and 5 pm AEDT). 


    Frequently asked questions

    We’ve created frequently asked questions (FAQs) regarding the Scheme.

    Contact AIA

    Choose your preferred way to receive information and support

    Contact AIA

    Choose your preferred way to receive information and support

    Help and support

    Make a claim

    Frequently asked questions

    Customer feedback

    Complaints process

    Whistleblower disclosure

    Forms and documents library

    Target Market Determinations

    Help and support

    Make a claim

    Frequently asked questions

    Customer feedback

    Complaints process

    Whistleblower disclosure

    Forms and documents library

    Target Market Determinations

    Scheme

    Scheme


    Copyright © 2022. AIA Group Limited and its subsidiaries or affiliates. All rights reserved. Priority Protection and Priority Protection for Platform Investors products are issued by AIA Australia Limited (ABN 79 004 837 861, AFSL 230043). AIA Vitality, a personalised, science-backed program that supports members every day to make healthier choices, is available with eligible products issued by AIA Australia. AIA Health with AIA Vitality is issued by AIA Health Insurance Pty Ltd ABN 32 611 323 034, a registered private health insurer governed by the Private Health Insurance Act 2007, Private Health Insurance Rules 2007 and the AIA Health Insurance Pty Ltd Fund Rules. It is general information only and is not intended in any way to be financial, legal, tax, health, medical, nutritional or other advice. You should consider your own personal circumstances and needs and view the relevant product documents, fact sheets, fund rules and terms and conditions before making a decision to acquire such products. If necessary you should obtain professional advice from a financial, tax, medical or health professional. Unless expressly stated, any views or expressions of opinion (including any video content) do not represent the opinion of AIA.
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