To be eligible for an Extras Value Protect refund you must have made at least one premium payment on an active AIA Health Insurance combined Hospital and Extras policy between 1 April 2020 and 31 December 2020. As at the end of February 2021 your policy must remain active and be paid up-to-date. Please note that any Extras Value Protect refund provided is based purely on your Extra’s portion of premiums paid, not your total health insurance premium.
If you are eligible for a refund, we will notify you in January 2021 and the refund will be paid by direct deposit into your bank account in February 2021. Please ensure your banking details are up-to-date by logging in to your member portal.
The most important thing for you to do is look after your health. Engage with AIA Vitality and earn AIA Vitality Points for completing health checks and staying active - and be rewarded for your healthier choices. This will not only help you improve your wellbeing – it may also increase the Extras Value Protect refund you are entitled to.
With Extra Value Protect you can be assured you’re receiving the best possible value out of your Extras cover, giving you the confidence, you’ve made the right choice with AIA Health Insurance.
It’s just another way we continue to help our members lead healthier, longer, better lives.
You’ll find some FAQs below, providing further details about Extras Value Protect.