Through our commitment to claims excellence and innovation, our group life insurance offering takes care of the health, insurance and rehabilitation needs of our group insurance customers.
Our direct marketing model takes the complexity out of buying insurance products for your customers by providing access to affordable, tailored insurance through a brand they already know and trust.
We understand the operational support can be critical to success and we will continue to evolve our operations in order to deliver our market leading service.
Find out how we helped our customers in 2017.
See our infographic on how much claims benefits we paid to our customers in 2015.
We strive to assist you for all your enquiries with high touch customer service.
Login to our group client site to access and manage all policies, claims and more.
Call our Client Services team
The AIA Australia claims philosophy is simple – helping people when they need it most.
In 2015, AIA Australia paid a total of $1,029,308,253 in claims to our policyholders - that equates to an average amount of $4,084,557 paid each work day. Click on the infographic to see it in full.