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  • Insurtech Program of the Year – Empowering cancer patients with CancerAid


    CancerAid banner

    Insurtech program of the year - empowering cancer patients with canceraid

    In Australia, more people are beating cancer these days than ever before, with the latest government statistics indicating that 69% of all those diagnosed with the disease will survive it[1]. And yet, while there have been huge improvements in the realms of patient engagement and management, there’s still no denying that discovering you have cancer can make for an incredibly scary and isolating.

    In October 2018, AIA Australia (AIAA) became the first life insurer to partner with CancerAid, the most-used cancer support and management app in the country. Developed using the the latest evidence advanced by integrative oncology, the app marks a significant step forward in the long-pursued industry goal of providing personalised and patient-centric support, empowering those who’ve been diagnosed with the disease to more easily and efficiently understand their diagnosis, arrange their treatments, and communicate with their clinicians.

    With results from our pilot program indicating a 39% improvement in the number of patients actively managing their health, we recently decided to roll out the CancerAid Coach Program across all of group claims with the view to incrementally rolling it out to our retail customers as well. Close to 150 of our customers have been referred to the program, with 28% progressing through to an occupational rehabilitation program. Incredibly, 5% have already returned to work – a number that we’re projecting will soon reach 25%.

    [1]  Australian Government Institute of Health and Welfare –Cancer Data in Australia 26 July 2019

    Simonie Fox headshot

    Simonie Fox
    Group Strategy Manager Rehabilitation & Claims

    The CancerAid Coach Program is being rolled out across all of our customers.

    CancerAid and AIAA share a win at the ANZIIF Awards

    This collaborative and integrative approach to cancer care was recently recognised at the ANZIIF awards – a celebration of excellence, professionalism and community in the insurance sector – where the CancerAid Health Coach program was named ‘Insurtech Program of the Year’. The award rewards innovative technology that enhances, extends or replaces a traditional approach – and frankly, we couldn’t be prouder! We’d like to extend a massive thank you and congratulations to our award partners – the CancerAid team – and to all our assessors who have been making a difference to our customers’ lives by referring them to this program.

    How the CancerAid Health Coach Program works

    The CancerAid Coach Program represents a combined digital and personalised approach to helping patients navigate their care and achieve improved health outcomes. Participants are actively engaged in their own care, with a real and geuine emphasis on explaining to them the significance of the activities. The program includes:

    • Weekly evidence-based educational modules
    • Self-management tools and techniques
    • A personal coach who regularly checks in to provide help and wellbeing support
    • Motivation to keep cancer patients active and engaged in their own care.
    About Canceraid

    CancerAid is a signatory to both the Australasian Faculty of Occupational and Environmental Medicine (AFOEM) and the Health Benefits of Good Work Charter by the Royal Australian College of Physicians (RACP). This charter aims to promote the benefits of good work on people’s health and wellbeing. The joint CancerAid and AIAA program brings together technology, behavioural psychology, and evidence-based practices in the aim of improving clinical outcomes for patients following a cancer diagnosis.

    Contact AIA

    1800 333 613

    PO Box 6111
    Melbourne VIC 3004

    infohub@aia.com

    AIA Global aia.com

    Contact AIA

    1800 333 613

    PO Box 6111
    Melbourne VIC 3004

    infohub@aia.com

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    Copyright © 2021. AIA Group Limited and its subsidiaries or affiliates. All rights reserved. Priority Protection and Priority Protection for Platform Investors products are issued by AIA Australia Limited (ABN 79 004 837 861, AFSL 230043). AIA Vitality, a personalised, science-backed program that supports members every day to make healthier choices, is available with eligible products issued by AIA Australia. AIA Health with AIA Vitality is issued by AIA Health Insurance Pty Ltd ABN 32 611 323 034, a registered private health insurer governed by the Private Health Insurance Act 2207, Private Health Insurance Rules 2007 and the AIA Health Insurance Pty Ltd Fund Rules. The information on this website is current as at 1 April 2021 and may be subject to change. It is general information only and is not intended in any way to be financial, legal, tax, health, medical, nutritional or other advice. You should consider your own personal circumstances and needs and view the relevant product documents, fact sheets, fund rules and terms and conditions before making a decision to acquire such products. If necessary you should obtain professional advice from a financial, tax, medical or health professional. Unless expressly stated, any views or expressions of opinion (including any video content) do not represent the opinion of AIA.
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