Why partner with AIA

Number 1 ranking – setting new industry standards

We combine international intelligence with local expertise to set new industry standards, offer the highest levels of service and a range of innovative and flexible group life insurance solutions. The NMG Financial Services Capability Index (BCI) ranked us as the leading overall performer and first in the industry across each of the following drivers:

• Relationship management
• Sales and marketing
• Product
• Underwriting
• Claims
• Operational Management

Covering over 2 million Australians

AIA Australia has rapidly increased its presence in the group insurance market over the past 10 years. We are continuing to grow as more and more superannuation funds recognise how our fresh and intelligent approach can add value, efficiency and deliver a competitive advantage. We currently provide group life insurance cover for in excess of 2 million Australians.

Years of experience and insight

Our dedicated Client Development team bases client relationships on a strong partnership approach:

• aligned business objectives
• open lines of communication
• a common interest in enhancing product and service offerings

Our Client Development Team is also supported by some of the industry's best group underwriting, claims and administration personnel.

Advanced technology for better member service

We offer an automated underwriting letter and follow-up process, with all underwriting administered on an electronic platform. Our claims processing is professional, sensitive and prompt ensuring that claims that should be paid, are paid in a timely manner. We also provide all the technical and communication support required by our clients.

To discover how AIA Australia could help you improve your service to members,
contact : Anna Regan, Head of Client Solutions >anna.regan@aia.com