To be eligible for an Extras Value Protect refund you must be on AIA Vitality Silver Status or above and have made at least one premium payment on an active AIA Health combined Hospital and Extras policy between 1 January 2021 and 31 December 2021. As at the end of February 2022 your policy must remain active and be paid up-to-date. Please note that any Extras Value Protect refund provided is based purely on your Extra’s portion of premiums paid, not your total health insurance premium.
If you are eligible for a refund, we will notify you by the end of February 2022 and will confirm when the refund will be paid by direct deposit into your bank account. Please ensure your banking details are up-to-date by logging in to your member portal.
The most important thing for you to do is look after your health. Engage with AIA Vitality and earn AIA Vitality Points for completing health checks and staying active - and be rewarded for your healthier choices. This will not only help you improve your wellbeing – it may also increase the Extras Value Protect refund you are entitled to.
You’ll find some FAQs below, providing further details about Extras Value Protect.