Customer Forms

Here’s a selection of forms you can download, fill in and send back to us.

• Adviser Transfer Request
• Application for Increase/Additions
• Application for Non-Smoker Rates
• Application for Reinstatement
• Change of Address
• Direct Debit Request Service Agreement
• Lost Policy Declaration (cancellation)
• Lost Policy Declaration (lost/destroyed)
• Membership application & declaration to the AIA Superannuation Fund
• Money Back Term Discharge
• Nomination of Beneficiary (ordinary)
• Nomination of Beneficiary (superannuation)
• Request for Alteration
• Whole of Life Surrender Discharge

Please complete the form/s and send them back to us via email au.customer@aia.com or post them to;

AIA Australia
PO Box 6111
St Kilda Road Central
VIC 8008

If you have any questions regarding a form please contact our Customer Service Representatives on 1800 333 613 between 8am and 7pm Monday - Friday.