Extensive research has shown that COVID-19 has a disproportionately adverse impact on people with compromised immune systems and/or pre-existing medical conditions, such as cancer. To address these health risks and the impacts that pandemic-related anxiety can have on mental health, CancerAid is providing AIAA customers with additional support.
All CancerAid Coach Program participants (past and current) will soon receive a message via email from AIAA and a message in their CancerAid app. This message provides peer-reviewed, medically reliable information from peak bodies about COVID-19 and will feature practical tips and information from Cancer Australia outlining how patients receiving treatment might be better able to manage their care and recovery.
In anticipation of the heightened distress COVID-19 may cause people living with cancer, CancerAid has also developed a COVID-19 ‘module’ that their staff will deliver during calls with customers. Feedback so far has been very positive, with calls lasting on average 30 per cent longer than usual.