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  • Tell us what you think

    19 June 2018


    AIA is keen to understand more about what you look for from your insurance providers, what’s important to you, and how AIA is currently performing. This survey will be a key source of information that AIA will use to make sure we meet your needs with what we can provide you.

    The first wave of this study was undertaken in November last year, and thank you to those of you who participated. We are about to launch our second wave of research with a sample of Advisers and Policyholders (non-claimants). Individuals will only be asked to participate (at most) once a year. The survey will take between 10-15 minutes to complete.

    Tell us what you think

    Given the importance of this work, AIA has appointed an independent research company, Nature Research, to manage the program, conduct analysis and provide reporting. All the information you provide will be confidential, and AIA will only receive results at an aggregated level.

    The invitation to Advisers and Policyholders will come from AIA and will contain a link to the survey hosted by Nature Research. The Adviser invitation will be out later this week so please keep an eye on your inbox and let us know how we are performing.

    If you have any concerns or questions about this research, please contact Simon Berry, Senior Manager, Insights and Analytics (Simon.Berry@aia.com).

    Contact AIA

    1800 333 613

    Level 6, 509 St Kilda Road Melbourne VIC 3004

    Contact AIA

    1800 333 613

    Level 6, 509 St Kilda Road Melbourne VIC 3004

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    Copyright 2017, AIA Group Limited and its subsidiaries. All rights reserved. AIA Vitality is available with eligible Priority Protection and Priority Protection for Platform Investors products issued by AIA Australia Limited (ABN 79 004 837 861, AFSL 230043). This information is of a general nature only and has been prepared without taking into account factors like your objectives, financial situation or needs. Before making any decision you should consider the appropriateness of the information, having regard to these factors. Before purchasing such products, view the PDS and terms and conditions available at www.aia.com.au and consider if it’s right for you. The content of this information is current as at 20 January 2017 and may be subject to change.
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