Client Service Centre and Client Development Team Operating Hours

Client Development Team

Please note due to internal training from 9am Wednesday 15^th  to 5pm Friday 17^th February, the Client Development team will be checking their emails and voice mail messages intermittently, and there may be a slight delay to their response.

Please be assured however should you have any urgent questions and/or requests your Client Development Manager or Client Development Associate will reply to your email/message as soon as possible. 

Client Service Centre

In addition the Client Service Centre’s operating hours will be as follows:

• Wednesday 15^th February: 8am – 10am AEDT
• Thursday 16th February: 8am – 7pm AEDT (normal operating hours)
• Friday 17^th February: Closed

All calls outside these hours will be diverted to our voicemail system, and will be answered during the next business (working) day. We will respond to any urgent client enquiries on Saturday 18 February. For any urgent matters during the above times please contact your Client Development Manager or Client Development Associate.

We apologise for any inconvenience caused.

If you have any queries in the meantime, please don't hesitate to call us on 1800 033 490.